Ritreech R Pearce
*Driftwood drive
Harbourview, Kingston
Telephone :876-***-****
Email: ***********@*****.***
CAREER OBJECTIVE – A meticulous and audacious, goal oriented, decisive leader that is extremely self-motivated and dedicated to professionalism and excellence in the work environment. An individual that is eager to contribute to the growth, development, and progress of an organization. Driven to to my best at any task given.
EDUCATION AND QUALIFICATION: Seaforth High School ( September 2016- July 2021)
Camperdown high School (September 2021-June 2022)
Caribbean Advanced Proficiency Examination
Caribbean Examination Council
PROFESSIONAL PROFILE (Certification):
Seaforth High School- 2016-2021
Camperdown High – 2021-2022
CXC - English Language
CXC - Principles of accounts
CXC - Principle Of Business
CXC – Integrated Science
CXC – Hunan Social Biology
CAPE UNIT ONE - Digital Media
CAPE UNIT ONE- ENTREPRENEURSHIP
CAPE UNIT ONE- Communication Studies
Experience
Sutherland Global Services – September 2022- April 2024
Create and manage the marketing budget, ensuring
efficient allocation of r e s o u r c e s a n d o p t i m i z i n g ROI.
• Oversee market research to identify emerging
trends, customer needs, and competitor strategies.
• Lead, mentor, and manage a high-performing
marketing team, fostering a collaborative a n d
results-driven work e n v i r o n m e n t .
• Monitor b r a n d consistency across marketing
c h a n n e l s a n d m a t e r i a l s .
Digicel Jamaica- July 2024- May 2025
Answering customers query and complaints in
timely and professional manner.
• Tr o u b l e s h o o t i n g and resolving c u s t o m e r s problem,
escalating complex issue as needed.
• Develop and execute comprehensive marketing
strategies and campaigns that align with the
c o m p a n y ' s goals and objectives.
• Provide Technical s u p p o r t to over 50 c u s t o m e r s
daily
SPECIAL SKILLS:
•Proficiency in using Microsoft, Excel/Word and PowerPoint
•Excellent typing skills with speed of 25-35wpm
Customer Service Skill.
•Time Management
Problem Solving
•Teamwork and Collaboration
•Being Flexible
•Active Listening
•Multitasking
•Empathy