Customer Service Representative

Takenya Bolton

Portage, MI *****

*************@*****.***

+1-269-***-****

Authorized to work in the US for any employer

Work Experience

Overnight Stocker

Walmart-Kalamazoo, MI

January 2023 to May 2023

Third shift full time position in which I restocked products that customers returned at checkout. Assembly Line Worker

Qdoba-Portage, MI

April 2021 to July 2021

Greeted customers, assembled food as requested, operated POS, worked closing shift Team Member

Meijer-Portage, MI

August 2020 to March 2021

Retrieving replacement products for customers, checking products for price discrepancies, removing damaged products from the shelves, reshelving unwanted perishable products, assisting customers with their groceries when needed, sanitizing high touch points hourly, stand in for greeters, multitask, delegate, good communication skills, be empathetic, work well under pressure Customer Service Representative

Grand Traverse Pie Company-Portage, MI

January 2020 to July 2020

Greet customers, operate cash register and POS system, take orders (in person and over the phone), answer customer questions and complaints (in person and over the phone), communicate orders with the kitchen staff, ensure customers receive desserts, and bus tables Customer Service Representative

Blaze Pizza-Portage, MI

May 2019 to October 2019

Greet customers, answers questions about the menu and food, sells the restaurant's food, takes and fulfills orders, helps with customer service and cleaning. Salon Assistant

Tavani Salon & Spa-Kalamazoo, MI

June 2017 to October 2017

Assist with salon duties as given by Salon Manager. Education

High school or equivalent

White River High School-Buckley, WA

September 2008 to June 2012

Skills

• Conflict Resolution

• Communication skills

• Windows

• Events management

• Microsoft Word

• Serving

• Appointment scheduling

• Grocery store

• Attention to detail

• POS

• Word processing

• Marketing

• Coachability

• Cash handling

• Proofreading

• Customer service

• Restaurant Experience

• Phone communication

• Cashiering

• Cleaning Experience

• Assembly

• Restaurant experience

• English (10+ years)

• Food Service

• Food Safety

• Typing

• Communication

• Teamwork

• Time management

• Kitchen Experience

• Customer Service

• Food Preparation

• Editing

• Microsoft Office

• Interpersonal skills

• Busser

• Cash register

• Cleaning (10+ years)

• Empathy

• Transcription

• Writing skills

• Guest services

Contact this candidate