Scrum Master Power Bi

HENRY OKOTIE

San Antonio, TX ***** 860-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Strategic Insights Analyst and Certified Scrum Master with over 7 years of experience driving data-informed decisions in cross-functional, fast-paced environments. Proven ability to translate complex data into actionable business strategies, improve user experience, and support product lifecycle management. Skilled in stakeholder engagement, business intelligence tools, and agile project management. Passionate about customer-centric innovation and enabling growth through clear insight generation.

CORE COMPETENCIES

• Strategic Data Analysis • Customer Insights • Cross-functional Collaboration • Agile Frameworks

• Power BI & Data Visualization • Product Lifecycle Support • Backlog Management • Market Research

• Forecasting & Business Planning • Scrum/SAFe Methodologies • Problem Solving • Stakeholder Communication

PROFESSIONAL EXPERIENCE

Senior Scrum Master / Strategic Business Analyst

The Leadership Channel Consulting – San Antonio, TX July 2020 – Present

- Led two agile teams (18 developers) in applying Scrum and SAFe methodologies to deliver improved product quality and cycle time.

- Utilized Power BI and Jira data to generate weekly insights reports, identifying sprint bottlenecks and improvement areas.

- Collaborated cross-functionally with product managers, developers, and business stakeholders to prioritize and deliver business-critical features.

- Conducted backlog analysis and refinement sessions to align sprint objectives with strategic business goals.

- Facilitated data-driven Inspect & Adapt sessions, identifying key insights and enabling measurable team performance growth.

- Created training content for Product Owners and stakeholders on agile mindset, product value, and performance metrics.

Scrum Master / Insights-Focused Agile Coach

Zenith International LLC – Louisville, KY July 2018 – June 2020

- Drove strategic alignment by translating complex user stories into insight-led sprint planning.

- Managed communication between development teams and external partners, aligning insights with delivery roadmaps.

- Guided Product Owners in customer-centric backlog grooming, optimizing features based on user feedback and testing.

- Used PowerPoint to present progress and roadmap insight reviews to C-level executives and project sponsors.

- Delivered agile coaching on value delivery, cross-functional teamwork, and continuous improvement.

Scrum Master / Operations Analyst

Southern New Hampshire University – Manchester, NH Aug 2016 – July 2018

- Liaised with academic and international student teams to identify key service challenges through qualitative feedback and policy review.

- Tracked trends using collected data to inform operational enhancements in student onboarding and advising.

- Collaborated with business units to support improvement in student engagement through insight-based initiatives.

- Facilitated agile workshops and training to improve internal processes and increase visibility into project impact.

EDUCATION

MBA, Sustainability & Compliance – Southern New Hampshire University, 2018

BSc, Geography & Regional Planning – University of Benin, Nigeria, 1998

CERTIFICATIONS

SAFe Scrum Master – Scaled Agile, 2023

Agile MBA Certificate of Achievement, 2022

TECHNICAL & ANALYTICAL TOOLS

Power BI • Jira • Confluence • Azure DevOps • Microsoft Excel • Google Sheets • MS PowerPoint • Data Entry Systems • Smartsheet • SQL (basic)

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