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Customer Service Store Manager

Location:
Dolton, IL
Posted:
July 29, 2025

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Resume:

Alexis Hurms

***** *** **, ******, ** *****

708-***-****

***********@*****.***

Skills & Accomplishments

Customer Relations:

• Over ten years customer service experience.

• Able to greet customers with a friendly smile and upbeat attitude.

• Can answer questions related to products, payment, and store policies, or escalate the question to store manager as needed.

Retail:

• Ten years of experience as a retail cashier, with excellent performance reviews from past employers.

• Familiar with point-of-sale systems, scanners, and related software. Can quickly learn new products and procedures.

• Experienced in promoting sales and store based credit. Work History

KMART Steger, IL. 12/17-09/18

Cashier

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

• Answer customers' questions, and provide information on procedures or policies.

• Help customers find the location of products.

• Maintain clean and orderly checkout areas and complete other general cleaning duties SAM'S CLUB Evergreen Park, IL. 05/17-09/17

Cashier

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

• Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.

• Count money in cash drawers at the beginning of shifts

• Answer customers' questions, and provide information on procedures or policies. HOME DEPOT Calumet City, IL. 05/07-03/17

Customer Service/Cashier

• Confer with customers to provide information about products or services

• Solicit sales of new or additional services or products.

• Issue receipts, refunds, credits, or change due to customers.

• Request information or assistance using paging systems. Education

HEALED COLLEGE 01/2008-10/2009

ASSOCIATE IN APPLIED SCIENCE

• Healed College: Medical Assisting Program, Salinas, CA, (2009). VALPRAISO HIGH SCHOOL 06/2004

• High School Diploma



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