Program Manager Project Management

Miles Keller

*** ***** **** ***** *** Braunfels, Texas 78130

PMP 330843 (Project Management Professional)

Lean Six Sigma black belt UD-11061

CSM 792446 (Certified ScrumMaster Scrum Study)

*************@*****.*** 361-***-****

https://www.linkedin.com/in/miles-keller-44abb2b/

SUMMARY

Experienced Senior Program and Project Manager with over 25 years of leadership in delivering complex, high-value initiatives. Proven record managing cloud migrations (Azure, AWS), full lifecycle SAP deployments, ERP implementations, and Agile/DevOps transformations. Specializes in data storytelling, cost engineering, and turnaround management to provide insights, drive change, and achieve operational excellence across industries.

EDUCATION

Bachelor's Degree in Computer Science

University of the Incarnate Word, 2001

CERTIFICATIONS

Project Management Professional (PMP #330843)

Certified ScrumMaster (CSM #792446)

Lean Six Sigma Black Belt (UD-11061)

TECHNICAL SKILLS

Project Tools: MS Project, Jira, Smartsheet, Azure DevOps

Cloud Platforms: Microsoft Azure, AWS

ERP: SAP ECC, S/4 HANA, Oracle, PeopleSoft, Workday

Languages: SQL, PowerShell, JavaScript, .NET, C#

Data: Azure Data Factory (ADF), SAP Data Services, Informatica, Power BI

Methods: Agile, SAFe, Waterfall, CI/CD, CMMI Level 3

Other: Windows Upgrades (8 to 10, 10 to 11), ServiceNow, Cost Engineering

RELEVANT EXPERIENCE

Kellteck Inc. — Senior Program Manager

01/2024 – Present

Oversees PM teams across oil, medical, food manufacturing, hospitality, and cruise sectors.

Manages all project phases and actions; implements ServiceNow and .NET/web development solutions.

ConEdison — Senior Project / Program Manager

02/2023 – 01/2024

Established power transmission department; implemented project processes and SDLC upgrades.

Built Power BI dashboards; led cross-functional collaboration with stakeholders and PMO.

Managed upgrade of servers and applications

Migrated servers and applications to Azure

Cognizant — Senior Project / Program Manager

10/1/2010-01/2023

Senior Project / Program Manager

Diverse Industry Experience: refineries, Power Plants, Wind generation, Solar, Industrial, Medical, Power Generation, Communication, Retail, federal Government, State Government (California, Organ, Texas, New York state), Airlines and Oil and Gas

Managed projects across multiple industries, including refineries, power plants, wind generation, solar, and others.

Setup and manage Services Now all versions and modules.

Oversaw all aspects of projects, from initiation to completion, ensuring adherence to timelines and budgets.

Specialized in software development and migration to Azure, upgrading O365, and managing server and database migrations.

Collaborated with cross-functional teams to define project objectives, scope, and deliverables.

Developed and maintained project plans, schedules, and budgets, ensuring alignment with organizational goals.

Identified and mitigated project risks, ensuring successful project outcomes.

Managed stakeholder communications and expectations, providing regular updates on project progress.

Led project meetings, facilitating discussions and decision-making processes.

Implemented project management best practices to optimize project efficiency and effectiveness.

Provided leadership and mentorship to project team members, fostering a collaborative work environment.

Utilized advanced project management methodologies and tools to drive successful outcomes and mitigate risks effectively.

Implemented project management methodologies, tools, and processes to improve project efficiency, visibility, and governance, and mitigate risks effectively resulting in enhanced project outcomes and customer satisfaction.

Orchestrated seamless transitions and upgrades to Office 365, enhancing productivity and collaboration within client organizations.

Spearheaded the migration of data from SAP ECC systems to Azure Data Factory (ADF) for multiple clients.

Designed and implemented data migration strategies, including data extraction, transformation, and loading (ETL) processes, ensuring data integrity and consistency throughout the migration process.

Collaborated with cross-functional teams to gather requirements, analyze data structures, and develop migration plans tailored to each client's needs.

Utilized industry best practices and tools to optimize data migration workflows, enhancing performance and reducing migration time.

Provided technical expertise and guidance to team members, ensuring adherence to project timelines and quality standards.

Conducted comprehensive testing and validation of migrated data to identify and address any discrepancies or errors, ensuring accuracy and completeness.

Delivered training sessions and documentation to end-users, enabling them to effectively utilize the migrated data in the new environment.

Managed Issues management / Defect prevention

continuity through structured requirements analysis and risk management.

Companies contracted with while working for cognizant

Levi Strauss & Co., AVEVA G-M&C, Eriks N.V., Fisher Scientific Company L.L.C. Fisher -data center, International Flavors and Fragrances, Interna-Onboarding Project, EmblemHealth, Unum-Sharepoint consultant, Voya Financial, Seqirus UK Ltd, PSEG Services Corporation, Jabil Circuit, Inc., Jafra Cosmetics International, Walmart, Victory Capital Management Inc, Ultimate Medical Academy, The Standard Insurance Company, Takeda Pharmaceuticals U.S.A, Clear Channel Communications, Inc., IHS Inc., CUNA Mutual Group, Celgene Corporation, Hoag Memorial Hospital Presbyterian

Helix Energy Solutions Group — Senior Project Manager

09/2009 – 09/2010

Managed offshore oil & gas projects and recovery efforts; ensured regulatory compliance.

Oversaw budgeting, scheduling, and client engagement to meet performance targets.

Managed ROV usage during BP oil spill

Planergy International Inc. (XCEL Energy Subsidiary) — Sr. Field Manager

09/2003 – 09/2009

Delivered energy savings projects and demand-side consulting services.

Built client relationships and implemented sustainability strategies.

Robbins Gioia — Senior Project Manager (Federal Government Contracts)

01/1997 – 09/2003

Led SDLC and infrastructure projects for DOD, Army, Navy, and other federal agencies.

INDUSTRY EXPERIENCE

Finance: IMF, Voya, Unum, CUNA Mutual, Victory Capital

Medical: Takeda, Celgene, Emblem Health, Seqirus, Hoag

Retail: Walmart, 7-Eleven, PepsiCo, Ace Hardware

Government: U.S. Federal (DOD, Army, Navy), California, Oregon, Nevada

Energy & Utilities: Helix, XCEL, ConEdison, Saudi Aramco, Chevron

Software & Tech: AVEVA, Microsoft Azure/.NET, ServiceNow

Telecom & Airlines: iHeartMedia, American Airlines, United Airlines

Industrial: 3M, Levi Strauss, Jabil, Cabot Corp

KEY STRENGTHS

Strategic planning, execution, and PMO alignment

Data-driven insights, dashboards, and cost controls

ERP and infrastructure deployment expertise

Full SDLC implementation in Agile/Waterfall/SAFe

Risk mitigation and stakeholder communication

Team coaching and cross-functional collaboration

Scrum

Lean six sigma

Programing C#

Agile web development

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