Project Manager Management

Jordan R. Allen

253-***-**** • linkedin.com/in/jordan-r-allen • ***************@*****.***

Professional Summary

Results-driven Project Manager and military veteran with 15+ years of experience leading high-impact operations, process improvements, and cross-functional teams. Proven expertise in driving operational efficiency, spearheading innovative projects (including development of advanced tech solutions), and optimizing workflows. Currently serving as Process Manager at eClerx, leveraging data-driven strategies to streamline processes and enhance performance. Actively pursuing advanced education in entrepreneurship and construction management to support long-term business and leadership goals.

Core Competencies

Project Management • Process Optimization • Agile/Scrum • Risk Mitigation • Strategic Planning • Stakeholder Engagement • Cross-Functional Collaboration • Data-Driven Decision Making • Leadership & Mentoring • Change Management • Resource Allocation • Training & Development

Experience

Process Manager, eClerx

2023 – Present

• Lead multiple process improvement initiatives, increasing operational efficiency by 40% across the team.

• Partnered with cross-functional teams to integrate Agile project management practices, reducing project turnaround times by 20%.

• Delivered data-driven performance insights to senior executives, directly supporting strategic decision-making.

Project Manager, U.S. Army, 82nd Airborne Division

2021 – 2024

• Directed a team of 10 in the design and deployment of advanced tech projects, including a Wi-Fi and Bluetooth sniffing drone.

• Organized and executed the inaugural Army Tactical Innovations Symposium, aligning 50+ participants to develop next-gen solutions.

• Supported Army’s first Innovations Company with a focus on non-kinetic technologies to enhance tactical advantage.

Indirect Fires Project Advisor, U.S. Army, Security Force Assistance Command

2017 – 2021

• Selected as founding member of a new advisory company, building strategic and operational frameworks from inception.

• Designed and delivered training programs that increased unit readiness by 30%.

• Led cross-cultural engagement efforts to develop rapport with foreign forces and achieve mission success.

Team Lead, U.S. Army, 82nd Airborne Division

2013 – 2017

• Supervised 11 personnel during high-risk deployments while managing $2M+ in assets with zero losses.

• Hand-selected for elite missions requiring advanced tactical proficiency and leadership.

Operational Communications Specialist, U.S. Army, 82nd Airborne Division

2010 – 2013

• Coordinated operational communications and intelligence exchange during multinational missions.

• Served as cultural liaison, ensuring mission success in complex environments.

Education

Entrepreneurship and Construction Management (In Progress, FTCC, Expected Completion 2026)

Certifications & Training

Project Management Professional (PMP) – Expected 2025

Google Project Manager Certification – 2024

Professional Scrum Master I – 2024

Agile Project Management – 2024

Senior Leadership & Management Development – 2021

Awards

Bronze Star • Volunteer Service Award • Army Commendation Medal with Combat Device

Technical Skills

Process Mapping & Optimization • Data Analysis & Reporting • Strategic Planning & Execution • Training & Development • Advanced Communications Management • MS Office Suite • Collaborative Platforms

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