Field Operations

Shenerika Allen-Durall

Houston, TX ***** 281-***-**** *********.*****@*****.***

Professional Summary

Multifaceted professional with over 10 years of experience spanning real estate, nonprofit programming, mortgage lending, and legal support. Known for building strong client relationships, coordinating community-focused events, and managing complex administrative and field operations. Licensed Realtor, Notary, and MLO with a passion for advocacy, housing access, and property services.

Core Skills

- Real Estate Sales & Negotiation

- Community & Housing Outreach

- Property & Tenant Relations

- Event Planning & Nonprofit Services

- Loan Processing & Client Prequalification

- Legal Administration & Paralegal Support

- Excellent Communication & Public Speaking

- Team Leadership & Office Management

Professional Experience

Realtor

Independent Houston, TX July 2023 - Present

- Guide buyers through the home-buying process, from property tours to negotiations and closings

- Build strong relationships with buyers, builders, and industry partners

- Conduct move-in/move-out inspections and property condition assessments

- Provide community tours and advocate for client needs during purchase process Independent Field Services Contractor

Self-Employed Houston, TX July 2018 - Present

- Execute field collections, loss mitigation notices, property inspections, and legal notice delivery

- Assist with evictions and home securement processes alongside law enforcement and vendors

- Perform walkthroughs, maintenance inspections, and showings for property management firms

- Facilitate vehicle repurchase/transfer processes in coordination with manufacturers and clients Program Coordinator (Contract)

Portfolio Resident Services Houston, TX Jan 2024 - Jun 2024

- Organized community outreach events and after-school programs for low-income residents

- Partnered with vendors and agencies to provide health, education, and financial resources

- Collected donations and managed event communications with leasing teams Shenerika Allen-Durall

Houston, TX 77088 281-***-**** *********.*****@*****.***

- Delivered meals, homework help, and enrichment activities for children Mortgage Loan Officer (Trainee)

Remote Houston, TX Nov 2023 - Mar 2024

- Assisted buyers in gathering loan documentation and understanding prequalification requirements

- Worked with processors and underwriters to close loans; successfully closed first deal

- Provided clear, timely disclosures and maintained compliance with lending practices Executive Assistant

Harmony Education Foundation Houston, TX Oct 2015 - Feb 2020

- Managed front office operations, correspondence, and vendor coordination for nonprofit

- Handled light property management tasks including rent collection and maintenance requests

- Secured tax exemptions for educational facilities through coordination with local offices

- Oversaw bookkeeping, vendor invoicing, and legal document preparation Housing Specialist

Houston Housing Authority Houston, TX Feb 2015 - Oct 2015

- Qualified applicants for voucher programs; reviewed income and eligibility

- Managed caseloads and assisted with landlord-tenant concerns

- Completed annual recertifications and interim assessments Office Manager / Paralegal

The Banieh Law Firm Houston, TX Mar 2013 - May 2015

- Managed daily operations, court prep, and client intake

- Drafted legal pleadings, set appointments, and coordinated with opposing counsel

- Handled retainer agreements and payment processing Education

- Bachelor's in Project Management & Administration - ITT Technical Institute - Houston North Apr 2015

- Associate's in Paralegal Studies - ITT Technical Institute - Houston North Apr 2013 Licenses & Certifications

- Texas Real Estate License - Active

- Mortgage Loan Originator License - Valid through Dec 2024

- Certified Notary Public - Active

Technical Tools & Community Engagement

- MS Office Suite, Google Workspace, CRM Systems, Loan Origination Software Shenerika Allen-Durall

Houston, TX 77088 281-***-**** *********.*****@*****.***

- Organized community food drives and family resource fairs

- Hosted youth mentorship activities and after-school programs

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