Customer Service Nursing Assistant
Resume:
Raedeena Collins
Wilmerding, PA *****
*******.********@*****.***
Professional Summary
Seeking a profession with the populace to provide distinguished Customer service and valuable quality as a steadfast crew member.
Willing to relocate to: Allegheny County, PA
Authorized to work in the US for any employer
Work Experience
Bartender and Server
Aramark-Pittsburgh, PA
June 2022 to Present
Aid chefs with dinner parties, attend intimate functions, and attend to guests with a smile and comfort. Maintaining and extricating dishes. Assist the chef with the preparation of banquets. Serving guests a variety of wines and spirits and ordering with punctuality and professionalism. CNA - Certified Nursing Assistant
NurseDash-Pittsburgh, PA
June 2022 to Present
I assist residents with daily life skills . I provide a secure environment for them the function and allow them to feel at home while getting the care they need. I tend to all their needs from feeding to showers to ambulating etc.
CNA- Certified Nursing Assistant
self employeed-Pittsburgh, PA
October 2018 to Present
Assist residents with daily care including bathing, feeding and providing hygiene care. I utilize patience and listen to what the resident ask of me and try my best to provide them with the best care possible CNA - Certified Nursing Assistant
self employeed-Pittsburgh, PA
March 2024 to October 2024
I privately assisted a gentleman with his recovery providing home care . CNA
Monroeville health and wellness centee-Monroeville, PA March 2019 to September 2020
Assist residents with ads, feeding, and basic life skills. Bar-back/Bartender/ Food runner/ Waitress
Deb’s-Rankin, PA
May 2010 to July 2020
I Provide a pleasant drinking experience to customers. Started out doing small gathering for local business parties. Wine & Spirits server and bar back with 8 experience years . Knowledgeable about food and wine pairings, able to confidently recommend food and drinks to guests. Able to provide excellent customer service even on busy nights or to larger parties.
Housekeeper
Holiday Inn-Monroeville, PA
May 2019 to February 2020
greet guest in a friendly manner. Knock respectfully on guest doors to assist them in cleaning their rooms. Dust, vacuum, replenish and make a beat bed. Making sure everything is extremely clean for the arrival of guest.
Personal Care Assistant
Private Care/Live in-Pittsburgh, PA
July 2017 to May 2019
assist family with assisting their mother to shop, shower, move about the house. sometimes accompanying her to Dr, visits. Also responsible for daily med intake and meal preparation Customer Service Representative
Macy's Credit and Customer-Pittsburgh, PA
April 1993 to October 2017
I was a regular Seasonal Temp in Their Customer service/Credit Sales department. My duties included receiving a high volume of calls from customer concerning their personal card accounts. It was my duty to assist them with billing issues, account payments and opening accounts as well. All while maintaining a professional attitude with proper documentation. Certified Nursing Assistant
Village at Pennwood-Wilkinsburg, PA
August 2015 to July 2016
• Conducted daily ADL's
• Gave proper care following patients plans and state regulations Personal Assistant
Mariah Irvan-Pittsburgh, PA
December 2014 to March 2015
• Ran errands, paid bills, assisted with various housework
• Managed bills, medicines, and appointments
Certified Nursing Assistant
Talladega Health and Rehab, Talledega, AL
September 2007 to August 2011
• Supported nurses with wound care and changing wound Vac treatments
• Assisted with daily activities, passing trays, feeding and proper care SKILLS AND AWARD RECOGNITIONS
-Computer skills including Microsoft Office, Mac OS systems, Windows
-Lowest Team Production Error in the Quarter Award
-All Around CNA of the Month Award- Talladega Health and Rehab
- Promoted Assistant shift manager in various seasonal positions such as Sears, Walmart, JC Penny, Victoria Secret
Education
Certificate in Pharmacy Technician
Stepful
March 2023 to Present
Ged in General Studies
Adult learning Center - Buffalo, NY
December 2009 to Present
Skills
• Personal Care
• Analysis skills
• Medical records
• Insurance verification
• Nursing (10+ years)
• Customer Care
• Personal assistant experience
• Conflict management
• Adult Education
• Primary care
• Vital Signs
• Food Preparation (5 years)
• CSR
• housekeeping (10+ years)
• Typing
• Microsoft Windows
• CPT coding
• Hospital experience
• Home Health
• Cash register
• Sales
• Customer service
• Call Center (5 years)
• Order entry
• Catheter Care (10+ years)
• Data collection
• Medical office experience
• Hospice Care (10+ years)
• Home Care
• Personal Assistant Experience
• Customer Support
• cashier (7 years)
• Cna Certified (10+ years)
• Medical billing
• customer service
• Supervising experience
• Leadership
• Medical terminology
• Meal Preparation
• Clerical experience
• Behavioral health
• Tube Feeding
Links
https://www.linkedin.com/in/raedeenacollins
Certifications and Licenses
RAMP SERVER Seller
February 2023 to Present
Pharmacy Technician Certification
Pharmacy Technician License
CPR Certification
First Aid Certification
Registered Pharmacy Technician
PTCB Certification
Driver's License
May 2022 to July 2026
CNA CERTIFCATION
August 2019 to August 2021
Certified Nursing Assistant (CNA)
August 2017 to August 2019
Registration ID# 10039464
Assessments
Food service: Customer situations — Proficient
July 2022
Identifying and addressing customer needs in a food service setting Full results: Proficient
Administrative assistant/receptionist — Proficient November 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer service — Proficient
November 2021
Identifying and resolving common customer issues
Full results: Proficient
Home health aide skills — Proficient
May 2020
Providing care to patients in a home setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate