Customer Service High School

PROFESSIONAL SUMMARY

Energetic and personable hospitality professional with 4+ years of experience in fast-paced, guest-centered environments. Adept at creating welcoming experiences, handling high-pressure situations with grace, and maintaining professionalism at all times. Passionate about delivering exceptional customer service and ensuring guest satisfaction through proactive communication, attention to detail, and teamwork.

PROFESSIONAL EXPERIENCE

Server

Benihana – Houston, TX & Minneapolis, MN

March 2021 – November 2024

●Delivered exceptional tableside service in a high-volume dining environment, maintaining poise and professionalism.

●Anticipated guest needs, resolved concerns promptly, and ensured seamless dining experiences.

●Collaborated with chefs and teammates to maintain food quality, cleanliness, and guest satisfaction.

Server

The Breakfast Klub – Houston, TX

November 2020 – March 2021

●Managed large sections with efficiency during peak hours while maintaining a friendly and upbeat demeanor.

●Recognized for maintaining positive guest interactions and upholding health and safety standards.

Server

Russo’s Pizzeria – Richmond, TX

December 2019 – November 2020

●Provided prompt, courteous service to guests while multitasking in a fast-paced restaurant.

●Ensured timely food delivery, accurate orders, and quality customer interactions.

Server & Bartender

Oak Hills Country Club — San Antonio, TX

● Setting up banquet, golf events, making sure it’s neat and up to order

●Delivering high-scale dining experiences

●Making sure all members have a smile on their faces

EDUCATION

Lamar High School – Houston, TX

High School Diploma, Class of 2023

CORE COMPETENCIES

●Guest Relations & Conflict Resolution

●Strong Verbal Communication

●High-Stress Adaptability

●Cultural Awareness & Sensitivity

●Safety & Sanitation Protocols

●Team-Oriented with Leadership Potential

HOBBIES & INTERESTS

Dedicated to culinary arts, customer service, and hospitality excellence. I enjoy preparing meals for loved ones, replicating restaurant-level service at home, and attending events to expand my industry knowledge.

REFERENCES

●Tristian Crayton – Culinary Arts Teacher/Director 713-***-****

●Ammon McGilbra – Culinary Arts Teacher/Director 713-***-****

.

Contact this candidate