Project Manager Scrum Master

Devin J Griffin

Email: ******@*****.*** Phone: 202-***-**** LinkedIn: http://www.linkedin.com/in/djg-agilist/

Professional Summary

Project Manager PMP Scrum Master SAFe 6 SPC RTE

Seasoned IT Project Manager with over 15 years of experience leading large-scale application development and integration initiatives across enterprise environments. Proven ability to manage complex projects involving cross-functional teams, application development, and enterprise-level system integrations with a focus on quality, budget, and timely delivery. Demonstrates expertise in stakeholder engagement, risk management, and effective communication with technical and executive audiences. Proficient in Azure DevOps, Power BI, Excel, and project planning tools, with active PMP and SAFe certifications supporting agile and hybrid delivery methodologies.

Skills

Project Management

Program & Portfolio Management

Metrics & Reporting

Stakeholder Communication

Risk & Issue Management

Scrum & Kanban Frameworks

Team Metrics & Retrospectives

Agile Coaching & Mentorship

Agile Assessments & Workshops

Story Refinement & Sizing

PI Planning & Scrum of Scrums

Removing Blockers & Facilitating Decision-Making

DevOps, CI/CD & Release Coordination Practices

GenAI in Metrics Analysis

MS Project, Jira, Rally, Azure DevOps, Confluence, Power BI, Sharepoint

Professional Experience

PROJECT / AGILE MANAGEMENT

JCW Solutions LLC, Washington, DC November 2023 – Present

Research and training on the use of Generative AI and Prompt Design in project management.

Developed Agile Maturity Assessments to track the use of agile techniques, collaboration and continuous improvement.

Training on Azure DevOps and Jira Align for portfolio and project management.

PROJECT MANAGER SCRUM MASTER – LENNAR

ICON Agility Services, Chesterfield, MO November 2022 – October 2023

Led project teams from initiation through post-deployment support, ensuring strategic alignment, continuous risk mitigation, and stakeholder satisfaction.

Coached techniques and developed processes for Organizational Change Management (OCM).

Coached application and data engineering, ETL techniques, data analytics, data science and infrastructure teams.

Developed and managed OKRs and KPIs, in order to align with stakeholder needs.

Managed risks, issues, project plans, metrics, reporting and product roadmaps.

Built and maintained advanced Jira dashboards and Power BI reports for sprint velocity, burndown, backlog health, and release forecasts, providing visibility to executives and driving data-informed decisions.

Ensured that projects met appropriate timelines, cost and quality/scope specifications.

Applied GenAI tools to analyze team performance and augment reporting.

Using DevOps principles and CI/CD techniques, developed Portfolio, Program and Product Team flow, delivery and release management processes.

Facilitated Agile ceremonies and proactively resolved team impediments, fostering collaboration and addressing cross-functional conflicts to ensure on-time delivery.

In conjunction with Product Owners and Program Managers, managed, defined and prioritized user story, feature and epic backlog items.

AGILE: RESEARCH AND TRAINING

Independent October 2021 – November 2022

Earned SPC and ICP-ACC credentials; conducted research on agile coaching methods and transformation practices.

PROJECT MANAGER AGILE COACH – DOJ

Accenture Federal Services, Arlington, VA August 2021 – September 2021

Led Agile software delivery from initiation through post-deployment, aligning technical scope, timelines, and KPIs with business outcomes while mitigating cross-functional delivery risks.

Managed risks, issues, project plans, metrics, reporting and product roadmaps.

Ensured that projects met appropriate timelines and quality/scope specifications.

Facilitated and coached team-level daily scrums, sprint planning, sprint reviews, retrospectives and backlog refinement sessions.

Performed team agile and devops assessments and developed and presented an Agile Adoption and Organizational Change Management Plan.

AGILE COACH RTE SCRUM MASTER – USPTO

Grant Thornton, Alexandria, VA November 2020 – August 2021

Guided SAFe transformation across 15+ teams; led ART launches, PI Planning, and RTE development.

Created Agile Transformation Assessment Tools; coached CI/CD adoption and organizational flow redesign.

Coached cross-functional roles from Scrum Masters to Product Owners and leadership, fostering agile maturity, data-informed improvement, and collaborative communities of practice.

Coached techniques and developed processes for Lean Portfolio Management (LPM) and Organizational Change Management (OCM).

PROGRAM MANAGER AGILE COACH

Oteemo, Reston, VA December 2019 – February 2020

Created Agile Playbooks, conducted ceremony training, and implemented DevOps practices.

SCRUM MASTER AGILE COACH – PARSONS

Info Tech, Toronto, Ontario August 2019 – October 2019

Facilitated Epics and User Story definition training for project team

Facilitated and coached team-level sprint planning, reviews, retrospectives and backlog refinement sessions

Produced an Agile Playbook specific to the client business processes

PROJECT MANAGER AGILE COACH – Auto Care Association

Robert Half, Washington, DC March 2019 – May 2019

Managed risks, issues, project plans, metrics, reporting and product roadmaps.

Ensured that projects met appropriate timelines and quality/scope specifications.

Used MS PowerBI to create reports and analytics, which reduced reporting lead time.

Introduced Agile Scrumban workflows and Jira.

SCRUM MASTER PROJECT MANAGER – CSS

Sapient Corp, Arlington, VA January 2018 – June 2018

Managed infrastructure and InfoSec teams via Scrum and CI/CD practices.

Managed the implementation of the ServiceNow Security Operations module.

Managed team backlogs and facilitated Agile ceremonies while resolving blockers, coordinating cross-team efforts, and escalating risks.Ensured that projects met appropriate timelines and quality/scope specifications.

AGILE: RESEARCH AND TRAINING

Independent May 2017 – December 2017

Created Agile workshop curricula and coaching materials.

AGILE COACH PROJECT MANAGER

NeighborWorks America, Washington, DC January 2016 – December 2016

Managed both .NET development, Information Security and Salesforce configuration projects.

Managed Salesforce configuration and implementation project.

Transitioned teams to Agile practices; increased collaboration and reduced data analysis timelines using Scrumban.

AGILE COACH PROJECT MANAGER – Capital One

Collabra, Richmond, VA April 2015 – July 2015

Improved project team dynamics; accelerated payments risk mitigation workflows via structured Scrum adoption.

AGILE COACH PROJECT MANAGER – Freddie Mac

Truebridge Resources, Philadelphia, PA June 2014 – October 2014

Tripled software delivery frequency using Scrum and SAFe Team-level ceremonies.

AGILE COACH PROJECT MANAGER – USPTO

Lancesoft, Herndon, VA January 2014 – June 2014

Reduced defect response time by 20% and delivery cycle by 2 weeks using Scrum and Kanban metrics.

SCRUM MASTER – Capital One

Pyramid Consulting, Richmond, VA August 2013 – October 2013

Facilitated Scrum of Scrums and Kanban workflows via VersionOne.

AGILE COACH PROJECT MANAGER – US Census Bureau

NetStar Systems International, Herndon, VA October 2012 – January 2013

Increased team collaboration and stakeholder engagement by introducing Agile metrics and Scrum ceremonies.

Certifications

Certified SAFe 6 Release Train Engineer (RTE) – Scaled Agile Inc. (02/2023)

Certified SAFe 6 Practice Consultant (SPC) – Scaled Agile Inc. (12/2021)

ICAgile Certified Professional Agile Coaching (ICP-ACC) – ICAgile (05/2022)

Certified Scrum Master (CSM) – Scrum Alliance (09/2012)

Project Management Professional (PMP) – PMI (01/2006)

Education

Master of Business Administration, Information Systems – Indiana University, Bloomington, IN (05/2003)

Bachelor of Science, Systems Engineering – University of Virginia, Charlottesville, VA (12/1995)

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