Customer Service Delivery Driver
Resume:
Experience
Dago express llc Indianapolis, IN
Delivery Driver 05/2024 - Present
Increased average sales by 30% via a new delivery service strategy Served an average of 50 customers per week with an average of 3 orders per customer Supported the implementation of a new data management platform to increase data processing capacity by 10 times Served an average of 320 deliveries per month while driving up to 400 miles per week 3M Indianapolis, IN
General Operator 08/2023 - 09/2024
Developed a multi-departmental internal training program for new employees, averaging a 81% increase in efficiency and accuracy by associates
Maintained a clean and orderly environment and earned a 99% employee satisfaction rating Proficiently managed order picking, fulfillment, inventory, and asset tracking processes, resulting in an annual increase of
$2k in revenue
Adecco Indianapolis, IN
Remote Customer Service Representative 01/2023 - 06/2023 Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
Handled customer inquiries, answered questions, and resolved problems in a timely manner Journeys Indianapolis, IN
Sales Representative 01/2022 - 12/2022
Recruited and trained new sales representatives
Developed a sales team with a 78% retention rate
Skills
Communications, Customer service, Market Research, Documentation review, Microsoft word, Leadership, Time Management, Marketing Management
Education
Ivy Tech Community College Indianapolis, IN
Business management 06/2025
Currently completing courses in personal finance, principles of marketing, and business law RaMya Nelson
317-***-**** ***********@*****.*** Indianapolis, IN
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