Scrum Master Systems Engineer
Resume:
Terry Alley
*************@*****.***
Objective:
Seeking an Agile role with a focus on lean practices, leveraging Agile best practices to enhance team performance, security, and compliance in high-stakes environments.
Background and Significant Accomplishments
18+ years of experience working within the Agile Methodology including Scrum and Kanban Frameworks including 9 Agile Transformations and helping teams mature in software development, SaaS, payments PCI-DSS compliance, Department of Defense (DOD), investments, and marketing industries
5+ years working with Scrum Teams in Governance Risk and Compliance (GRC) Identity and Access Management (IAM) and Dev/Sec/Ops and Department of Defense (DOD) environments
10+ years working as an IT consultant to win business and build a customer base
Use of Agile Lean concepts by facilitating 5 why’s sessions for root cause analysis as needed
Trained over 600 employees (including Scrum Masters and Product Owners) for Agile Transformation for Agile and Scrum 101 and advanced Agile concepts
oTrained over 30 Product Owners on SAFe Product Owner training
oTrained over 10 Product Owners on Spotify Agile Model
Secret Security Clearance Obtained in 2025
Experience:
Agile Coach/Release Train Engineer - Contract
Star Consulting Services
May 2025 – Present
Key Achievements
Lead for Agile transformation and serve as an Agile Coach/Release Train Engineer (RTE) for cybersecurity-focused programs
Facilitate and optimize ART events including PI Planning, ART Syncs, System Demos, and Inspect & Adapt workshops
Coordinate across teams, stakeholders, and product owners to ensure alignment and smooth delivery of value
Track and communicate ART progress, dependencies, and risks using metrics, reports, and tools using Jira and Confluence
Support Agile teams by removing roadblocks, improving flow, and promoting Lean-Agile best practices
Foster a culture of collaboration, transparency, and relentless improvement across the train
Work closely with Leadership, Product Management, Solution Architects, and other stakeholders to ensure delivery aligned with business objectives
Release Train Engineer
Provisions Group placed at NeoGenomics
March 2025 – May 2025
Key Achievements
Agile Consulting, coaching, mentoring, training, and championing with leadership as needed
Facilitate and optimize ART events including prep for PI Planning, ART Syncs, System Demos, and Inspect & Adapt
Coordinate across teams, stakeholders, and product owners to ensure alignment and smooth delivery of value
Track and communicate ART progress, dependencies, and risks using metrics, reports, and tools using Jira and Confluence
Coached mentored and trained Identity Access Management (IAM) team, Internal Product Support teams
Worked on ServiceNow (SPM) to help align schedules and Program Intervals (PI’s) for Agile SAFe.
Support Agile teams by removing roadblocks, improving flow, and promoting Lean-Agile best practices
Foster a culture of collaboration, transparency, and relentless improvement across the train
Work closely with Leadership, Product Management, Solution Architects, and other stakeholders to ensure delivery is aligned with business objectives
Drive continuous improvement initiatives through coaching, retrospectives, and data-driven insights
Mentored Scrum Masters and Agile teams on SAFe® principles and delivery practices
Interviewed and hired Scrum Masters for SAFe teams
Agile Coach
Highbury Defense Group
April 2024 – March 2025
Key Achievements
Instrumental in standing up an Agile Center of Excellence (ACE) at NAVWAR, Department of Defense (DOD) for the
Program and Acquisition Team in 6.0
Assist and Coach all ACE team members on standing up the Agile Center of Excellence daily
Ongoing presentations of Warfighter Agile Values and Principles training to over 100 people
Developed Agile and Scrum classes for the Agile Center of Excellence
Trained ACE team on Objectives and Key Results (OKR’s) for tracking goals for the year
Facilitate daily Agile/Scrum meetings with ACE team while mentoring, training, and coaching the team
Created and used Agile maturity assessment to identify gaps and train employees on a quarterly basis
Created leadership Agile maturity assessment to identify gaps and train leadership on Agile Mindset shift
Present ACE briefs to executives to evangelize ACE by offering our expertise and guidance
Panelist for 2 Scrum discussion events with other Agile Coaches in the field
Security Clearance obtained
Agile Consultant
DXC Technology
August 2022 – April 2024
Key Achievements
Agile Consultant - Associate Partner Lead Program Manager for client’s vendor program
Responsible for discovery, delivery, and managing overall success for vendor selection for CRM, ITSM, HRIS, IAM and Finance while adhering to FedRAMP compliance requirements
Ensure compliance with NIST 800-171r2 requirements
Started Service Now implementation using Agile Methodology and Scrum Framework
Lead Program Manager for Dev/Sec/Ops Agile Transformation and Morpheus Automation with Fortune 500 company.
Responsible for Discovery, Delivery, and Managing overall success for 2 statements of work
Work closely with DevOps/Agile Transformation team to build solutions for clients on Power BI Dashboard and Jenkins Performance tuning
Responsible for training, mentoring, and coaching other Scrum Masters assigned to client engagement
Agile Coach for retail food supply company on Agile Transformation for 12 Scrum teams
Internal training for over 75 employees on Agile Overview and Kanban
Assisted with presenting solutions for potential clients on DevOps/Agile Transformations as needed for new business
Agile Coach
Charter Communications
March 2022 – July 2022
Key Achievements
Consultant with Apex Systems – Remote position Senior Agile Coach for Agile Transformation with five teams using Salesforce.com
Worked closely with teams on Agile Scrum events and establishing process and sprint cadence using Jira/Confluence
Developed and facilitated Scrum Master Community of Practice
Trained team members on Agile/Scrum 101 basics
Facilitate team members on team working agreements including definition of done
Ongoing training on Jira/Confluence for use with teams and reporting
Ongoing coaching and collaboration with teams to encourage smooth transition to Agile/Scrum
Maturity assessment and metrics used to help identify gaps and focus on areas of improvement
Agile Delivery Lead
CapTech Consulting
November 2021 – March 2022
Key Achievements
Manager CapTech Consulting– Remote position and Agile Delivery Lead at Capital One
Work closely with GRC Marketing Card Technology Data Engineering Scrum Team
Release Train Engineer responsible for PI planning with ART and Value Stream working with Cloud based technologies using SAFe framework
Trained internal CapTech employees on Agile/Scrum/SAFe 101 basics
Ongoing coaching and collaboration with teams to encourage smooth transition to Agile/Scrum
Agile Coach
Resolution Life
April 2021 – November 2021
Key Achievements:
Contract position through Apex Systems
Senior Agile Coach for Agile Transformation using Spotify Model with focus on Coaching four Squads
Assisted with Agile Go Live and Sprint zero activities while training Product Owner on all Scrum events
Ongoing assessment of Agile Coaches Maturity Scorecard and focus on team health surveys to identify gaps in process using Agile/Scrum principles and best practices
Ongoing coaching using training, mentoring, facilitating, and coaching for 50 team members
Use of metrics and empirical data to assist in making pivotal decisions regarding teams and organizational agility
Worked closely with Architects and SecOps to ensure security compliance at team level as applicable
Regular 1:1’s (one on one’s) with squad members to ensure driving behavioral shifts in adopting agile mindset
Agile Coach
Empower Retirement
August 2019 – April 2021
Key Achievements:
Enterprise level Agile Coach for four Value Streams and sixteen Full Stack Scrum Teams
Assessment of Value Streams using Agile maturity assessment to focus on team health and gaps in process using Agile/Scrum principles and best practices
Ongoing coaching using training, mentoring, facilitating, and coaching for over 500 employees for Global Agile Transformation. Created and used Agile maturity assessment to identify gaps and train employees
Used metrics and empirical data to assist in making pivotal decisions regarding teams and organizational agility
Coached, mentored, and trained Scrum Masters to embrace teams to self- organize and feel empowered while empowering and trusting teams to meet short and long-term goals
Worked closely with Architects and SecOps to ensure security compliance at team level as applicable
Established Scrum Master Community of Practice and Product Owner Community of Practice to champion an Agile community within the organization
Senior Scrum Master
Nelnet Diversified Solutions
June 2016 – August 2019
Key Achievements:
Senior Scrum Master for two highly visible teams for Federal Student Aid program using Kanban methodology
Facilitate all scrum ceremonies including planning sessions, backlog refinement sessions, sprint reviews and retrospectives
Provided metrics to be predictable and report on the health of teams
Coached, trained, and mentored Product Owners and new team members as needed on Agile principles and best practices
Monthly audit with NIST 800 SP 800-35 and NIST SP 800-53 NSA compliance requirements
Senior Scrum Master
Mercury Payment Systems/Vantiv
July 2012 – June 2016
More information available on request:
Scrum Master
Return Path, Inc.
June 2007 – June 2012
More information available on request
Technical Skills:
M365. UNIX, Linux, Databases: Oracle, SQL, Visio, VMWare, Splunk, Metasploit
ALM: Jira/Confluence (JQL), Azure DevOps (ADO)/TFS, Rally/CA, Trello, Miro, ServiceNow, Lucidchart, SharePoint
CRM Applications: Salesforce, WorkDay, PeopleSoft, Clarify, Remedy
Certifications:
Certified SAFe® SPC 6.0 January 2025
Certified ICP-ATF Certification June 2018 by IC Agile
Certified SAFe® SPC 5 June 2020
Certified Scrum Product Owner May 2016
Certified CAL1 – Certified Agile Leadership 1 by Scrum Alliance July 2019
Certified SAFe Agilist March 2016
Certified ICP-ACC - Certification July 2019 by IC Agile
Certified Scrum Master September 2009
Education:
Regis University - Master of Science – Cyber Security – August 2020
University of San Francisco, Cupertino, California - Bachelor of Science, Information Systems Management, December 1996
Memberships: Extra-Curriculars/Volunteer Work:
OWASP
Attend OWASP meetings when able
WiCyS
Scaled Agile Framework
Agile Alliance
Scrum Alliance
Agile Meetups on a regular basis
Toastmasters when able
James L. Quint Foundation www.jameslquintfoundation.org Annual Golf Tournament for 15 years
Full Circle Program, Denver, CO – 1.5 years
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