Social Worker Human Resources

Dakayla Hall Social Worker Graduate

Tallahassee, FL 32307 813-***-**** – ****.****@*****.***

QUALIFICATION SUMMARY

Dedicated and professional Master of Social Work graduate with strong communication skills and the desire to help others. Strong history of supporting college students and people of all ages, finding resources for clients, and maintaining detailed records on all clients.

SKILLS AND PROFICIENCES

Social Worker

Crisis Intervention

Care Coordinator

Resource Management

Conflict Resolution

Social Services

Peer Mentor

Advocacy

Cultural Competence

Case Manager

Human Resources

Care Manager

RELEVANT PROFESSIONAL EXPERIENCE

Abuse Counselor February 2024 - Present

Florida Department of Children & Families Tallahassee, FL

•Conducts comprehensive assessments to evaluate the nature and extent of abuse, including physical, emotional, and psychological aspects. Develop and implement individualized treatment plans tailored to the specific needs of clients, focusing on recovery and rehabilitation.

•Responds to emergency situations and provide immediate support and intervention to clients in crisis. Maintain accurate and up-to-date client records, including treatment progress, session notes, and any changes in treatment plans.

Associate. November 2023- February 2024

Amazon Tallahassee, FL

Efficiently processed and fulfilled customer orders in a fast-paced warehouse environment

Operated scanning equipment to track inventory and ensure accurate order fulfillment

Maintained high levels of productivity while adhering to safety protocols and company guidelines

Collaborated with team members to optimize workflow and meet daily performance targets

Assisted in stocking, sorting, and packaging merchandise for shipping

Ensured quality control by inspecting items for damage or defects before shipment

Intern Summer 2023

Girls2Divas Mentoring Program Tallahassee, FL

•Inspired girls to be strong, smart, and bold, by providing life-changing experiences and solutions to the unique challenges girls face.

•Mentored relationships in girls-only spaces that are physically and emotionally safe and where girls find a sisterhood of support with shared drive, mutual respect, and high expectations. Assisted with Hands-on, research-based programs that provide girls with the skills and knowledge to set goals, overcome obstacles, and improve academic performance.

Lab Monitor Oct 2022 – May 2023

FAMU Gaither Tutor Center Tampa, FL

Authenticated student requests to go to the library, guidance office, meet with teachers, etc. Kept track of the location of each student assigned to the study hall. Maintained a positive learning environment.

Maintained a quiet learning environment, distraction-free environment in the Academic Area by reminding student- athletes of noise levels, rules, and/or kicking student-athletes out if they continue to disrupt the academic area.

Summer Camp Counselor Summer 2022

YMCA Tampa, FL

Demonstrated and taught the YMCA core values of Caring, Honesty, Respect, and Responsibility with all campers and staff. Assisted each camper with meeting personal goals and those established by the camp for camper development. Maintained positive public relations with parents, visitors, and the general public at all times. Took and maintained attendance throughout the day.

Supervised campers throughout daily activities and ensure program areas are safe for current activities. Support activity specialists when attending activities with one’s group. Attended all Camp Counselor trainings and orientation.

Sales Floor Associate May 2019 – May 2022

JCPennys Tampa, FL

Greeted and assisted customers in finding products and delivered outstanding customer service.

Partnered with other team members when additional support was needed. Identified sell-through opportunities and remerchandise the selling floor to increase rate of sale. Contributed to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities. Assisted with the Defective process execution to ensure integrity of inventory.

EDUCATION

MSW, Masters of Social Work May 2025

Florida Agricultural & Mechanical University Tallahassee, FL

BSW, Bachelors of Arts Social Work August 2023

Florida Agricultural & Mechanical University Tallahassee, FL

High School Diploma June 2020

Thomas Jefferson High School Tampa, FL

-4.6 GPA

-Class D License (Criminal Justice & Law Program)

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