Customer Service Crew Member

Jessica Heath

Career summary:

Motivated and dependable team player with strong communication, multitasking, and time management skills. Eager to contribute a positive attitude and solid work ethic to a customer-focused environment.

Fallbrook, CA 92088

760-***-****

️ ************@*****.***

EXPERIENCE

Customer Service The Rib Shack

Fallbrook, CA — August 2022 – April 2024

●Greet and assist customers, take orders, and manage the register

●Serve food quickly and accurately with attention to customer satisfaction

●Maintain cleanliness and organization of dining and work areas

●Restock supplies and support general operations

Crew Member Winchell’s Donuts

Fallbrook, CA — June 2021 – November 2021

●Maintained clean and organized kitchen and dining areas

●Took customer orders and addressed feedback professionally

●Prepared food and beverages with speed and accuracy

●Cleared tables, mopped floors, and performed daily cleaning tasks

●Followed food safety and portion control guidelines

Hair Stylist Assistant Salon Ana

Fallbrook, CA - June 2024 – Present

●Assist lead stylist with hair services, including styling, prepping, and supporting during appointments.

●Maintain a clean, organized work area by sweeping hair, sanitizing tools, and preparing stations between clients.

●Greet clients, check them in and out, and schedule future appointments with professionalism and care.

●Communicate with clients to ensure comfort and satisfaction throughout their visit.

●Provide support to multiple clients simultaneously by anticipating their needs and ensuring a seamless salon experience.

EDUCATION

Fallbrook Union High School — Fallbrook, CA

August 2018-June 2022

Cosmetology School

Bellus Academy - Poway, CA

November 2023- June 2024

SKILLS

Customer Service

Strong interpersonal and teamwork skills

Able to multitask in fast-paced environments

Certified in food handling

Outgoing and adaptable

LANGUAGES

Spanish- Fluent

English- Fluent

PROJECTS

Future Farmers of America (FFA) Animal Projects - 2020-2022

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