Customer Service Reservations Agent

Lynneca Shabbana Whittingham

Eden District, Anchovy P.O. ST. James. Jamaica W.I.

Telephone: 876-***-****

Email:lovelwhittingham@gmail.

Objective: I am a talented, self motivated,detail-oriented and respectable individual. Who takes great pride in the execution of duties. Customer satisfaction is my priority . I'm seeking to obtain A job where I can utilize my strong knowledge of modern,unique techniques and professionalism which will contribute to the growth and development of your organization.

Work Experience: Delivery personnel for 7Crave ( Part Time)

Altamont West Hotel (Jan 2022 to current)

33 Jimmy Cliff Boulevard, Montego Bay. St. James

Tele:876-***-****

Position: Server

Duties performed: Welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks. Lastly clear and sanitize tables and dining room.

GRAND PALLADIUM HOTELS & RESORTS (2015-2017)

Point,Lucea,Hanover.

Tele:876-***-****

Position: House Keeping

Duties performed: Change linen and towels daily,refill and replace used toiletries, vacuum carpets,dust furniture,wipe windows, clean bathroom,make beds and most defiantly provide excellent service to guests that will enhance their day.

El Greco Resort (2014-2015)

11 Queen St, Montego Bay

Tele:876-***-****

Position: House Keeping

Duties performed: Change linen and towels daily,refill and replace used toiletries, vacuum carpets,dust furniture,wipe windows, clean bathroom,make beds and provide excellent service to guests that will enhance their day.

Tele-performance Montego Bay,

1 Mangrove Way, Building 8

Montego Bay Free-zone, Jamaica.

Tele: 876-***-****

Position: Customer service representative

Duties performed: Help customers with complaints and questions, give customers information about products and services, take orders, and process returns. I help customers understand the product and answering questions about their reservations and payments.

Education: TPDCO Tour Guide Course (2023)

Kenilworth Academy Heart Trust NTA (2014)

The National Council on Technical and vocational Education and Training (2018)

Youth Enhancement Service (YES) (2011)

Qualifications: Tour Guide

Server and Bartender

House Keeping Operation

Fundamentals of Customer Engagement

Team Jamaica (TPDCO)

General Office Administration

Special Attributes: Dependable

Flexible

Honest/Trustworthy

Excellent team player

Customer Oriented

Special Interest and Hobbies:

Singing and Listening to music

Solving puzzles

Cooking and Baking

Meaningful Socialization

References: Revaldo Love

Teacher

Anchovy High School

Tele: 876-***-****

Tessalee Birch

Supervisor

Altamont West Hotel,

33 Jimmy Cliff Boulevard.

Tele: 876-***-****

Montego Bay. St. James

Delroy Whittaker

Youth Program Coordinator

Mcdill Air Force Base,

Tampa, Florida.

Tele: 850-***-****/876-***-****

Contact this candidate