Tina Bolin
Cincinnati, OH 513-***-**** ***********@*****.***
Objective
To secure a rewarding and compelling position in the finance or revenue cycle department that gives me the opportunity to utilize my 29 years of experience in administrative support, billing, accounts receivable, insurance claims, and patient account systems, while contributing to the success and cash flow of the organization.
Skills
29 years of experience in medical billing and accounts receivable
Skilled in Medicare A/B, Medicaid, and private insurance billing
Systems: Quadax, Accucare, Add-On, Point Click Care, McKesson Horizons, NextGen, Quadex
Microsoft Excel, Word, and electronic claims processing
Excellent organizational and follow-up skills
Professional Experience
AR Follow-Up & Billing Specialist
CEI / CVP / Eyecare Partners — Cincinnati, OH
Jun 2021 – Present
Handle insurance claim follow-up and resolution for vision and medical services
Submit and monitor electronic billing through Quadax and other platforms
Work within systems such as NextGen and Quadex for patient accounts and billing
Communicate with payers for claim status and appeals
Front Office Client Representative II
Professional Pastoral Counseling Institute — Cincinnati, OH
Mar 2017 – Jun 2020
Managed front desk operations including scheduling, co-pays, and patient check-in/out
Maintained electronic records and assisted with insurance verifications
Provided support to clinical staff with billing and documentation follow-up
Billing Specialist
Cottingham Retirement Community — Cincinnati, OH
Jan 2017 – Feb 2017
Processed billing for long-term care residents including Medicare and Medicaid claims
Assisted with private pay and insurance invoicing
Clerical/Staff Support
VNA Healthtrends — Cincinnati, OH
Oct 2014 – Dec 2016
Supported home healthcare billing and clerical operations
Assisted with Medicare Part A/B submissions and RUG score validation
Business Office Assistant
Wellspring Health Care Center — Cincinnati, OH
Apr 2013 – Oct 2014
Handled accounts receivable and Medicaid billing processes
Performed resident account maintenance and insurance follow-up
Education
Norwood High School — High School Diploma (1989)
Scarlet Oaks Career Campus — Medical Assisting Vocational Certificate (1989)
References available upon request.