Customer Service Worker
Resume:
Kyla Gibson
Professional Summary
Motivated and dedicated Customer Service worker with over five years experience of mentoring and implementing new ways to improve quality and efficiency of any given task. Friendly disposition and socialization skills with a solid work ethic, attention to detail and most importantly, excellent multi-tasking skills. Drift Stone Ave
Las Vegas, NV 89123
*******@*****.***
Experience
Mcdonalds, Las Vegas NV — Crew Trainer
December 22nd - PRESENT
Facilitated comprehensive training for new hires ensuring adherence to Food and Drink Safety Regulations while promoting an efficient workflow to support overall team and operational performance
Maintained and Organized Food prep for various Stations ensuring stock rotation, along with portion control protocols are being followed thoroughly and up to company standards
Managed and Executed orders with coordinated order taking, Cashiering, Cooking, Assembling, and Serving to minimize wait times Promoted to Crew Trainer within 5 months due to demonstrated effectiveness resulting in improved team performance ratings
Education & Certifications
Silverado Highschool, Las Vegas NV — Diploma
August 2018 - May 2022
Food Handlers Certification Nevada
Professional Skills
︎ Cash Handling ︎ POS
︎ Food Safety
︎ Customer Service
︎ Inventory Management
︎ Time Management
Relevant Skills
Excels in fast-paced
environments while
maintaining high levels of
customer satisfaction and
conflict resolutions
Proven high levels of
productivity and accuracy while
working on feet for extended
periods at a time
Contribute to impacting
business outcomes positively
through effective organization,
prioritization, and execution
Awards
Crew Trainer of the Year 2022
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