Customer Service Real Estate

**** ******* **. *********, ** ***** 765-***-**** ******@*****.***

Tiffany Carrothers

SKILLS

Patience, empathy, attentiveness, calming presence, good in high stress situations, great communication skills, time management skills, willingness and ability to learn, goal oriented focus, tenacity, detail oriented, ability to work alone or on a team, basic computer skills, safety conscious, flexible, organization, problem solving, creativity, collaboration

EXPERIENCE

Lafayette, IN.-Janitorial Technician

August 2023 – October 2024

●Strong interpersonal communication skills

●Time management

●Organizational skills

●Detail oriented

●Prioritize duties

●Collaborate with employees to achieve a shared goal

●Safety-conscious

●Flexible

Clinton County, IN. - Restoration

July 2015 - November 2021

●Researched and evaluated real estate house deals, analyzing cost and profit data.

●Managed budget implementations

●Demolition work

●Responsible for designing inside, outside, furniture

●Painting

●Floor repair and installation

●Detail oriented

●Problem solving

●Creativity

●Collaboration

Housekeeper, Lafayette, IN. - Contractor

December 2012 - December 2016

●Interpersonal communication skills

●Demonstrated professionalism and hard work

●Word of mouth

●Time management

●Adaptable

Stubb’s Heating & Air, Sumter, SC. - Secretary

July 2008 - November 2012

●Interpersonal communication skills

●Professional and courteous manner

●Able to work well with others as well as on my own

●Adaptable

●Time-management skills

●Detail-oriented and accuracy

●Motivated and a self-starter

Lafayette Venetian Blind, Lafayette, IN- Customer Service: Motorization/Credit Representative

January 2005 - May 2008

●Address customer service inquiries in a timely and accurate fashion.

●Give accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints

●Strong customer service skills

●Used clear, honest communication

●Knowledge of product, learning about new products and products outside of my expertise

●Honored deadlines, kept promises, and maintained standards

●Used Politeness, Cheerfulness, and Tact with all customers, peers, and supervisors

●Troubleshoot programming issues

●Assisted with setting credit limits for new and existing customers

●Completed delinquency reports accurately and in a timely fashion

●Kept over the limit reports current daily

●Oversaw 280 accounts on a monthly basis

●Extended and decreased credit lines where appropriate

Ivy Tech Community College, Lafayette, IN – Work Study Financial Aid Department

January 2002 – June 2004

●Adhering to company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments

● Exercises sound judgement and ensures integrity of confidential information

●Worked with spreadsheets

●Ran tours for future students and their families

●Assisted students with fafsa and loan paperwork

EDUCATION

Eliza Hendricks, Indpls, IN.— General Educational Development Certificate

August 1997 - September 1997

Studied and earned my GED before I graduated from high school.

Ivy Tech State College - Associates in Sociology

February 2001 - February 2003

Maintained 3.8 GPA

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