Summary
A highly resourceful, enthusiastic, and well organized medical receptionist seeking to leverage excellent customer care and communication skills in a professional environment. Excellent telephone manner and a warm personality combined with proficient knowledge of clerical duties.
Skills
Administrative skills
Charting expertise
Data entry
EKG set up and monitoring
Phlebotomy
Electrocardiography (EKG)
Hospitality services
Patient scheduling
Specimen processing
Sample collection techniques
Chemical identification
Experience
FRONT DESK MANAGER 03/2018 - 03/2020
Red Roof Inn Hotel - Freehold, NJ
Managed guest check-in and check-out procedures, reservations and payments. Replied to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns. Managed tasks and responsibilities for front office employees when the team was understaffed. Received incoming calls and coordinated with staff to fulfill customer requests. Handled payment processing and provided customers with receipts and proper bills and change. Corrected guest issues promptly with knowledgeable and friendly service. MEDICAL RECEPTIONIST 05/2017 - 03/2018
Oaktree Patient Care - Edison, NJ
Greeted each patient pleasantly and offered desk sheet for easy sign-in. Entered insurance, demographics and health history into patient database. Called patients to confirm scheduled appointments and obtain additional details. Checked patients in and out for appointments and collected co-payments. Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Took messages from patients and promptly relayed to appropriate staff. Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Processed patient payments and scanned identification and insurance cards. Answered multi-line phone system and directed callers to requested personnel and departments. LABORATORY TECHNICIAN 03/2014 - 03/2015
Accurate Diagnostics Lab - Piscataway, NJ
Minal Maisuria
Edison, NJ 08817 732-***-**** ***************@*****.*** Completed lab tests and communicated results to supervising staff. Prepared test samples and obtained and recorded test data in accordance with standards. Gathered biological samples for laboratory tests.
Education and Training
H2K Infosys – Alpharetta, GA Certification
Software Quality Assurance, 01/2023
AIMS Education - Piscataway, NJ Certification
Phlebotomy And EKG Technician, 06/2013
Gov. Science College, Valod - Gujarat, India Bachelor of Science Computer Science And Programming, 07/2010