Administrative Assistant Executive

MICHELE MITCHELL

Summary

Successful Executive Administrative Assistant with over 20+ years’ experience in diverse firms. I have supported senior executives and performed highly visible roles. Implemented cost control to ensure operations remain within the company targets. I possess strong customer service and communication skills. I provide high energy with strong multitasking capabilities. As an Executive professional I possess a friendly spirit. I have handled highly confidential information and have maintained a long-lasting relationship with those I have worked with.

Skills

Executive team leadership

Prepare Itinerary for management and staff

Detailed – Oriented

Proficient in Microsoft office, Outlook, PowerPoint, Word and Excel

Inventory report generation

Client/vendor relations

Project management

Strong verbal communication

Project management

Budgeting and finance

Concur Expenses

Cross Training

PowerPoint Presentation and Ad Hoc Reports

Experience

Federal Reserve Bank of New York October 2022 – 2024

Executive Administrative Assistant (became caregiver to my mother)

Provided exceptional support to attorneys and staff in the Legal Department

Managed clerical, administrative duties

Utilized Concur for domestic/International travel, transportation, conferences and hotel reservations and meals.

Assisted conference meetings with AV access to click the slides within the presentations.

Responsible for calendar management, maintaining conference rooms/catering setups and on/offboarding.

Created Fed TRAC Requests for office upkeep needs (cleaning, shredding, unlocked doors).

Uploaded Weekly Risk PDF Reports for Legal & Compliance into a SharePoint folder.

Scanned Subpoenas and Notices to the NY Subpoena Request Mailbox

Answered phones and provided appropriate information to callers.

Managed complex calendars for managing directors and schedules for meetings on and off site.

Coordinated office materials/supplies

Preformed other duties that were assigned to me.

Meridiam Infrastructure North America, NY

Executive Assistant November 2021 - March 2022

Provided heavy calendar management for international/domestic travel support to CEO, COO, President, Managing Directors and Partners

Arranged

Communicated with travel agency to ensure all guidelines and restrictions were met, prior to employee’s travel.

Coordinated in-person/virtual meeting platforms on Zoom and Teams

Coordinated travel and prepared expense reports.

Facilitated all submission of expenses to the accounting department.

Assisted with printing projects for presentations, inventory, mailing and shipping.

Created Lunch & Learn meetings, catered luncheons, and coordinated logistics for dinner reservations/after-hour outings.

Assisted in external and internal meetings.

Helped staff to ensure all deadlines were met before the closure of business.

Guidehouse (formally known as Navigant Consulting)

Executive Assistant April 2018 - September 2020

Provided administrative and operational support to C level executives.

Screened incoming calls and determined the level of priority while using caution in dispensing information.

Maintained calendar reservations for conference rooms for all NY employees and clients.

Processed invoices, T&E, claims for team members and check requests for Office vendors.

Provided support to Office Leads and Operations team; produced high-quality emails/messages to all levels of the organization, created a user guide for the reception desk, and cross-trained teammates on operational procedures.

Managed the website for Nav Space which lists the offices and workstations of the employees.

Hennessey & Bienstock LLP, NY

Executive Secretary June 2017 - January 2018

Screened incoming calls and provided administrative support for three Matrimonial and Family Law attorneys; maintained accurate call log; created/maintained a log of all incoming documents and outgoing E-Filings sent to the New Civil and Westchester Courts.

Created documents for judgment of divorce packages, marital estates, custody, time-sharing and child support, etc.

Converted MS Word documents into WordPerfect; created correspondence, and affirmation letters.

Corresponded with court reporters to obtain client’s transcripts.

Axiom Capital Management, Inc. New York, NY

Receptionist/Administrative Assistant September 2009 - October 2016

Supported day to day activity for all employees within the NY/Westbury/Texas offices. Required to answer, screen and direct all incoming communication: coordinated domestic travel, processed expense reports, set up conference calls and luncheons/conference room meetings.

Assisted the Human Resources Manager with the hiring and onboarding process; arranged ID card access, set up fingerprinting and background checks, provided card access and online fingerprint setup and background checks.

Assisted with PowerPoint Presentations for internal/external meetings; retrieved identity theft information on the Financial Crime Enforcement Network (FINCEN); maintained Excel spreadsheets for hardcopy customer statements.

Negotiated contracts and coordinated services with vendors.

Assisted with operations and compliance procedures.

Managed the screening of all incoming/outgoing communication with impeccable phone etiquette.

EDUCATION

Working to obtain a degree in Liberal Arts Mercy College Expected Graduation December 2026

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