Accounts Payable Specialist

LOLA JOHNSON

DALLAS TX, *****

214-***-****

*******@*****.***

PROFESSIONAL EXPERIENCE

Conduent, Plano, TX November 2022 till date

Transaction Processing Associate 2

• Processed financial requests of Toyota auto loan customers

• Process refunds for Toyota customers

• Assist in managing the accounts of Toyota customers

• Keep records of financial mails and reports electronically

Asorock Restaurant & Lounge, Dallas, TX April 2021 – February 2023

Account Payable Specialist

Receiving invoices from vendors, verifying them, and entering them into the accounts payable system

Ensuring payments are made on time and in accordance with payment terms

Reconciling account statements from vendors and ensuring that all payments are up to date

Drybev Company, Farmers Branch, TX. Oct. 2019 – March 2021

Account payable/Customer service

continuously evaluate and identify opportunities to drive process improvements that positively impact our customers. Balance a fast-paced task load, while maintaining the highest standards of care, support, professionalism, and empathy.

Answering incoming calls, returning voicemails and email correspondence. This includes professional handling of customer complaints and resolution within one’s scope

Work closely with our technical teams to ensure customer satisfaction.

Analyze and identify patterns of incorrect billing, indexing errors, and client disputes by reviewing accounts for accuracy.

Investigate and respond to customer inquiries regarding billing and payment disputes.

Coordinate with department management to ensure department metrics, goals and objectives are met.

Audit and process incoming vendor invoices for accuracy

Account statement reconciliation for vendors.

EDUCATION

University of Lagos Nigeria.

B.Sc. Accounting

SKILLS

As 400, Image Now, SAP, SharePoint, Microsoft Dynamics (Great Plain), Oracle, Microsoft Application, V-Lookup, Microsoft Excel, Microsoft Word, Sage, Sales force, QuickBooks, SharePoint. CRS, Outlook.

REFERENCES

Available upon request

Contact this candidate