ALAN POPE
● *******@*****.***
Work History
Mastec, Inc, Tuscola, Texas
satellite television installer
Jul 05, 2016
A satellite TV installer attaches, connects, and repairs equipment that delivers television signals to service subscribers. The satellite TV installer determines where the satellite dish should be placed on the exterior of a building for optimal reception, attaches and grounds the dish using appropriate mounting hardware, and ensures proper connection with a receiver box placed inside the building. Once the equipment is installed, the satellite TV installer shows the customer how to use the receiver box and remote control. In addition, basic vehicular maintenance, knowledge of power and hand tools, and inventory control to include ordering and accounting for returns is required
H & R Block, Abilene, Texas
Tax Preparer
Jan 01, 2016 - Apr 15, 2016
Calculate form preparation fees according to return complexity and processing time required. Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures. Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables. Consult tax law handbooks or bulletins to determine procedures for preparation of atypical returns. Furnish taxpayers with sufficient information and advice to ensure correct tax form completion. Some supervisory work during the second year or tax season of employment. E.M.A., Sweetwater, Texas
production labor
May 15, 2015 - Dec 31, 2015
assemble, test and prepare electromechanical circuit breakers. UPRR-Union Pacific Railroad, OMAHA, Nebraska
conductor/fireman/engineer/remote operator
Jan 10, 2011 - May 15, 2015
take charge of engines/locomotives and cars. move same according to federal safety and company regulations within classification yards and over long distances. keep current on daily basis with changes to track conditions, operating circumstances, and any unforseen conditions, as well as rule and policy changes. secure and inspect equipment as required and advise other employees if any non-complying changes exist before transfer of responsibility. Affina, EL PASO, Texas
Customer Service
Mar 09, 2009 - Nov 13, 2009
Confer with customers by telephone to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Determine charges for services requested, collect deposits or payments, or arrange for billing. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Alorica, EL PASO, Texas
Customer Service
Nov 10, 2008 - Mar 06, 2009
Confer with customers by telephone to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints regarding technical issues with cellular telephony. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Determine charges for services requested. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Renzenberger Inc, LENEXA, Kansas
Shuttle Driver
Feb 10, 2007 - Nov 10, 2008
.Arrange to pick up particular customers or groups on a regular schedule or on call if needed. Collect fares or vouchers from passengers and make change or issue receipts as necessary. Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service. Complete accident reports when necessary. Determine arrival times based on trip distances, using taximeters and fee schedules, and announce fares to passengers, if applicable.
E.P.I.S.D., EL PASO, Texas
substitute teacher
Sep 01, 2006 - Feb 10, 2007
provide on call support to regular teaching staff, covering absences when required throughout diverse campus areas citywide
Longhorn Pizza, Inc., EL PASO, Texas
Delivery Driver
Nov 21, 2005 - Jun 02, 2006
Arrange merchandise and sales promotion displays or issue sales promotion materials to customers. Call on prospective customers to explain company services or to solicit new business.
Collect coins from vending machines, refill machines, and remove aged merchandise. Collect money from customers, make change, and record transactions on customer receipts. Southwestern Bell, EL PASO, Texas
Service Representative
Mar 14, 2005 - Nov 16, 2005
Confer with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Determine charges for services requested, collect deposits or payments, or arrange for billing. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Dick Poe Toyota, EL PASO, Texas
Auto Sales
Feb 10, 2004 - May 30, 2004
Describe merchandise and explain use, operation, and care of merchandise to customers. Estimate and quote trade-in allowances. Estimate cost of repair or alteration of merchandise. Estimate quantity and cost of merchandise required, such as paint or floor covering. Exchange merchandise for customers and accept returns. Greet customers and ascertain what each customer wants or needs. Help customers try on or fit merchandise. AT&T, EL PASO, Texas
Account Representative
Aug 09, 1999 - Jan 24, 2004
Confer with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Determine charges for services requested, collect deposits or payments, or arrange for billing. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. References
Perry Kerney
Associate Pastor
Christ Cathedral
Sam Drewery
Friend
mike guzman
m.t.o. el paso subdiv/toyah
union pac r.r. drove him at time of toyah derailme
Chase Walthall
coworker
Union Pacific
Donnie Barber
coworker
union pacific railroad