Accounts Payable Customer Service

Alvina M. Michel

Phoenix, AZ *********@*****.*** 602-***-**** www.linkedin.com/in/alvina-michel

“A meticulous and dependable accounting clerk with broad-based expertise in banking operations, financial reporting/analysis, regulatory compliance, and accounts payable/receivable. Works closely with multiple levels of an organization to achieve common goals. Leads initiatives to improve internal processes and implement new systems to enhance efficiency. Serves as a focused team leader who motivates diverse groups to reach new performance benchmarks.

AREAS OF EXPERTISE

Mindfulness Time Management Problem-Solving Customer Service Organization Communication. TECHNICAL SKILLS:

Intermediate Administrative Assistance Skills Nova time, Temps Plus Account Mate Yantra. Centrix PDI Laserfiche Casis, PeopleSoft Tandem, Prism, EZ Claims Microsoft office, Intermediate in Excel Pivot Tables VLOOKUP QUICKBOOKS SAP, CONCUR

PROFESSIONAL EXPERIENCE

NESCO RESOURCES 2025 TO PRESENT

Accounting Assistant

• Processed Weekly Check Runs

• Processed All Invoices through SAP and Concur, Processed All Expense Reports through Concur.

• Reconciled Statements

• Maintained All Accounting Emails

• Maintained Accrual Spreadsheet

• Weekly Daily and Monthly Reports

• Assist in Month End Process

SPLITPEAR WEB DESIGN 2025 to 2025

Bookkeeper

• Reconciled prior year financial data to ensure accuracy.

• Conducted audits of past-due accounts and resolved discrepancies.

• Managed accounts receivable, ensuring timely payments and accurate records. US FOODS/FOOD SERVICES OF AMERICA, Phoenix AZ 2021 to 2024 Billing Coordinator II:

• Processed 40,000 to 50,000 invoices monthly, including special bills, credit memos, and corporate recalls.

• Trained and mentored teammates on daily, weekly, monthly, and quarterly tasks.

• Managed GL number setup requests for billing, ensuring proper account allocation.

• Provided exceptional customer service to clerks, replenishment assistants, and category managers.

• Produced and analyzed monthly, quarterly, and weekly financial reports using Casis, PeopleSoft, Tandem, Prism, EZ Claims, and HPSM.

ROYAL PERSONNEL SERVICES, Scottsdale, AZ 2020 to 2020 Accounts Payable Clerk:

• Processed daily ACH payments, live check runs, and invoices.

• Maintained accurate records of processed invoices and sent them for scanning and processing.

• Reconciled monthly billing statements and resolved vendor issues. LEDGENT FINANCE AND ACCOUNTING, Scottsdale, AZ 2019 to 2020 Payroll Specialist:

• Compared and verified employee timecards against manager summaries.

• Entered and calculated employee timesheets in the payroll system.

• Managed new hires and terminations in the employee portal.

• Conducted weekly shift and payroll analysis, processed accruals, and posted journal entries.

• Communicated regularly with managers regarding employee hours and payroll concerns. ACCOUNTING PRINCIPLES, Mesa AZ 2019 to 2019

Accounts Payable Assistant:

• Processed and coded invoices performed data entry, and reconciled vendor statements. Provided customer service and resolved payment inquiries.

CIRCLE K CORPORATE, Tempe AZ 2017 to 2018

Accounting Assistant:

• Performed GL coding and alpha/numeric data entry for financial transactions.

• Reconciled monthly vendor statements and resolved vendor inquiries.

• Generated daily A/P and month-end reports, maintaining accurate records of Gulf Coast invoices.

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