Customer Service Crew Member

Malik Smith

Apartment Janitor Porter Landscape Assistant Crew Member

+1-240-***-**** **************@*****.*** Washington DC Summary

Detail-oriented Apartment Janitor Porter with over 2 years of experience in maintaining cleanliness and enhancing the overall living environment for residents. Proven track record in performing routine inspections and addressing maintenance issues proactively, leading to a 30% reduction in resident complaints. Also strong background in customer service and operational excellence, showcasing adaptability and attention to detail in fast-paced settings. Experienced in managing inventory and conducting regular inspections to uphold quality standards, resulting in improved efficiency and customer satisfaction. Apartment Janitor Porter

Marlow Heights Apartment

Temple Hills MD

Apr 2022 - Dec 2024

Experience

Maintained cleanliness and organization of common areas, ensuring a welcoming environment for residents and guests. Conducted minor repairs and troubleshooting on facility equipment, reducing downtime and repair costs. Trained new staff on cleaning procedures and safety protocols, promoting teamwork and operational effectiveness. Landscape Assistant

Majestic Landscaping

Capital Heights MD

Apr 2019 - Jul 2023

Assisted in the design and implementation of landscape projects to enhance aesthetic appeal and functionality. Participated in the selection and procurement of plants and materials, managing inventory effectively. Performed routine maintenance tasks such as mowing, pruning, and fertilization to uphold landscape quality. Crew Member

7-Eleven

Capital Heights MD

Feb 2021 - Nov 2024

Maintained a clean and organized work environment by adhering to sanitation guidelines and conducting regular equipment checks.

Prepared and assembled food items in compliance with safety and quality standards to ensure customer satisfaction. Trained new employees on operational procedures and customer service expectations, fostering a cohesive team environment. High School Diploma

Kipp Dc Legacy

2019 Washington DC, United States

Education

Skills

Organization Expert Customer Service Expert Inventory Control Expert Problem Solving Expert Communication Expert Repair Skills Expert Landscaping Skills Expert Team Training Expert Cleaning Techniques Expert

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