Customer Service Specialist
Resume:
Jasmin Palacios
Contact
Esplanade, Chico CA
(**0) 809 - 5421
**.**********@*****.***
Profile
A customer service specialist looking to further my experiences and knowledge. Strong communication and interpersonal skills with a focus on active listening and emotional intelligence. Able to self-motivate, prioritize, and effectively work to complete many tasks calmly under pressure.
Key Skills
Bilingual
Flexibility
Attention to detail
Team collaboration
Effective communication
References
Katie Conley
Lisa Saeturn
****.*******@*****.***
Asher Guyon
Alicia Carmona
Elsa Zepeda
Experience
July 2024-May 2025
In-home Caregiver • Private Client • Chico, CA
● Light housekeeping: Performed tasks like laundry, cleaning, and organizing to maintain a safe and comfortable environment
● Personal Care: Assisted with dressing, grooming and physical therapy
● Meal preparation: Prepared and served meals based on dietary needs and preferences
● Companionship and emotional support: Provided social interaction, engaged in activities, offered emotional support to promote well-being Seasonal January 2024-July 2024
Fulfillment and Returns Associate • Lulus Fashion Lounge • Chico, CA
● Stocking shelves, accepting incoming orders, processing and packing
● Count inventory and ensure orders are shipped in timely manner
● Quality check items returned, ensure damaged items were not sent out
● Miscellaneous tasks leadership needed done to complete days’ work Seasonal January 2024-June 2024
Bike Shop Intern • Sensible Cyclery • Chico, CA
● Disassemble and reassemble bikes, clean bicycles and parts as assigned
● Rebuild bearings and make proper adjustment in wheels, headset, bottom brackets
● Install and adjust brake and shift cables, tire changes, basic repairs June 2021-December 2023
Housekeeper • Carmona Cleaning • Chico, CA
● Sweep, vacuum, mop all floor surfaces, dust and wipe household
● Maintain cleaning equipment, use appropriate cleaning products
● Disinfect surfaces such as toilets and washroom fixtures December 2019-September 2021
DTG Operator and Fulfillment Team Member • Fifth Sun • Chico, CA
● Created specified print material, help train new employees
● Maintained 3 screen printing equipment
● Able to work alone and as a part of a team in fast-paced environment
● Knowledge of e-commerce production workflow
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