Dickens Molo 848-***-**** ****.*******@*****.***
https://www.linkedin.com/in/dickens-molo-6879649/
Professional Summary
Versatile and detail-oriented Data Analyst with 8 years of experience in government, telecommunications, social media, and financial services. Proficient in advanced statistical methodologies, data modeling, analysis and visualization tools such as Tableau, Power BI, R, and SQL. Adept at communicating complex data insights to diverse stakeholders. Eager to bring expertise in data analysis, strategic decision-making and to improve operational efficiency as a Data and Business intelligence Analyst.
Technical Skills
• Proficiency in Data Analysis & Visualization: Power BI, Tableau, ArcGIS, STATA, R, Microsoft SQL, Microsoft Excel (Pivot & Advanced Functions),
• Econometric Models: Regression analysis, simultaneous analysis and simulation technique
• Soft Skills: Leadership, Problem-Solving, Communication (Oral & Written), Adaptability
• Project Management, assessment and evaluation.
• Specialized Expertise: Jira, Spatial Data Analysis, Mapping, Dashboard creation
• Interpersonal skills: Collaborations, Team player and a visionary
Employment History 01/02/24 – O5/08/25 40 HRS/W
Social Science Analyst
Federal Government: Health and Human Services – NIH (OD) Analyzed and reported qualitative and quantitative data for the whole NIH, including report for the HHS Secretary and the United State Congress. Ensured data integrity and upheld PII obligations for workforce demographic data. Delivered consultative services to internal and external stakeholders, including the NIH Director and HHS Secretary, to support data-driven decision-making processes, improving quality and efficiency in operation and services offered by the Agency. Led the analytics team in enhancing the processing and delivery system for Equal Employment Opportunity investigation profile data, preparing Standard Operating Procedures for data processing and delivery.
Data Analyst
Axle Informatics: (HHS-NIH (OD) contract)
Conducted qualitative and quantitative demographic data analysis for the entire NIH, enhancing data-driven decision-making processes.
Collaborated with cross-sectional teams of the Investigation and Resolution branch to analyze data and produce actionable insights, improving reporting accuracy and reducing cases backlog by 5% in 2023.
Developed and implemented advanced statistical models to support Equal Employment Opportunity investigations, resulting in more efficient and accurate workforce profile reports. 10/03/22 -
12/30/22
40 HRS/W
Business Intelligence Analyst
Sallie Mae
Supported business clients in analyzing and developing data-informed business strategies, driving growth in student loan collection by optimizing collection processes. Collaborated with cross-functional teams to analyze data, develop, and test strategies, improving various business areas and enhancing loan collection efficiency by reducing collection time by half. Developed and implemented advanced statistical models, resulting in more efficient and accurate data-driven decision-making processes, reducing error rates and time taken for project completion. 02/28/22 - Data Quality Analyst/ UX Researcher
09/02/22
40 HRS/W
Experis: (Meta/Facebook contract)
Conducted comprehensive reviews of data files to ensure compliance regarding facial expressions and eye movements, utilizing Facial Action Coding System (FACS) methodology. Utilized quantitative research methods to optimize data quality and streamline data collection processes, cleaning and analysis, contributing to efficient and reliable outcomes. Utilized Python terminal to upload data daily, ensuring timely and accurate data management and processing, preserving data integrity, security, and accuracy 07/05/21 -
02/18/22
40 HRS/W
Data Scientist
Tek- System: (Charter Spectrum contract)
Analyzed and calculated net gain, penetration rate, sales projections, and month-over-month and year-over-year reports, creating a refreshable Tableau dashboard, improving data-driven decision- making for the sales team.
Conducted comparative analysis for competitor markets, developed documents for data definitions, business rules, and data quality requirements, enhancing reporting accuracy and identifying the gaps and critical points of intervention by the top management team. Identified and tested key KPIs and metrics related to sales and penetration analyses using analytical and visualization tool like SQL, Excel and Tableau, facilitating decision-making by creating dashboards and ad hoc reports for business teams, reducing error rates and analytical time 09/03/18 -
05/18/20
20 HRS/W
Research Assistant
University of Connecticut
Performed geographical mapping and GIS modelling on spatial data using ArcMap climate science project.
Created a map for the best path trail for hiking by factors in combination of distance and elevation in GIS Euclidian analysis.
Performed spatial data weight matrix on distance and contiguity on GIS vulnerability analysis project.
Supported federally funded project leads to prepare the Connecticut Physical Climate Science Assessment Report (PCSAR).
Analyzed project means precipitation and temperature extremes. Created tables, graphs, report, and script for publication based on the results for Connecticut State Annual Environmental and Resource report (CSAER).
Teaching assistant for undergraduate students on Natural Resource Measurement and laboratory protocols. Course code: NRE 2010.
08/23/10 -
05/27/16
20 HRS/W
Program Coordinator
The UNESCO Chair in Comparative Human Rights
Coordinated international human rights programs across 12 countries, enhancing global collaboration and outreach.
Developed and reviewed proposals and budgets for the planning committee, successfully organizing 20 international forums in 12 Countries for youth’s empowerment organized by UNESCO. Designed and implemented educational outreach and advocacy initiatives programs and material Education History
Master of Science in Natural Resource & Environment University of Connecticut 2018 - 2020 Master of Science in Agricultural and Resource Economics University of Connecticut 2013-2016 Bachelor of Science in Food Nutrition & Dietetics Egerton University, Kenya 2009