Human Resources Training Specialist

Joyce Edmonds

Casa Grande, AZ 847-***-**** ***********@*****.***

Innovative & detailed oriented business professional with a diverse background

Skilled in Human Resources full cycle recruitment, with expertise in planning, directing and coordinating HR management activities to enhance organizational efficiency

PROFESSIONAL EXPERIENCE

RMS Chicago, IL 02/24/2025 - Present

Training Coordinator (Contractor – Pyramid consulting)

Obtained and reviewed course/curriculum details for accurate input into the Learning Management System (LMS).

Entered, maintained, and updated course information to ensure compliance with RSM policy and regulatory standards.

Collaborated with project team members to collect necessary information, coordinate timelines, and support quarterly learning event launches.

Performed quality assurance checks on data entries to maintain accuracy and compliance.

Supported various learning and development initiatives

Abbvie Waukegan, IL 05/2024 – 02/2025

Training Specialist I (Contractor – US Tech Solutions)

Responsible for managing the training and access needs of SAP system users, ensuring timely and effective training to facilitate system access and utilization,

Ensured employees received timely training, route documentation, scheduling individual training sessions and entering data into the Learning Management System (LMS) and in Excel, prepared training metrics

Resolved user system issues, organized and maintained training materials, proofread and ensured content accuracy

Grainger Lake Forest, IL 09/2023 – 11/2023

HR Customer Service I (Contractor – Insync Staffing)

Answered employee and manager general questions related to HR and Payroll Processes, Policies, Benefits, Tax, Salary, Employee verification and other general questions via phone, chat or email

Ran reports via Excel for diversity, organizational change, audits

Regulated procedures, policies, knowledge base documents and other reference materials to assist in answering team member inquiries and resolving issues

Maintains personnel and organizational records in the SAP HR system and managed time tracking system in Kronos, adherence to state, federal and departmental policies

Support a variety of HR processes and programs including I-9/E-Verify, Employment Verification, Educational Assistance, HR Invoices, and Referral Payments

Abbott Gurnee, IL 10/2022 – 03/2023

Training Specialist I (Contractor – Mindlance)

Monitor Compliance Training, Create and maintain Training plans using electronic LMS

Compile data for the creation of training records and reports, Assist with the development, implementation of the Quality Management System per ISO, FDA and other regulatory agencies

Create and process Change Request Orders, track request for signature approvals

Manage and file training records on the Sharepoint site Compile data for training metrics and reports

Abbvie North Chicago, IL 07/2021 – 07/2022

Training Support Specialist (Contractor – Sun Technologies)

Create and update LMS learner profiles, Register employees for training courses to maintain GMP Compliant

Update training records, including granting credit, reconciling late training and updating training assignments, created ad hoc reports

Update department processes and procedures, Manage and retrieve inspection documentation for internal inspection, Assist with Audit inspections by generating reports

Review and process training request form, Manage and file training records on the Sharepoint site

State of Illinois / Department of Human Services Waukegan, IL 09/2019 – 02/2021

Rehabilitation Case Coordinator

Collect demographic information to process customer applications for the Rehabilitation program for disabled individuals and explain the benefits and functions of the program to applicants

Assist in creating policies and procedures for new employees, reviewed previous policies making recommendation to streamline processes

Entered individual rehabilitation plans on clients into management system

Approve and process time sheets and resolve pay issues discrepancies for Provider Assistants

Human Resources Associate

Gather, evaluate and analyze sensitive information to prepare and process workers compensation claims, insurance and personnel transactions, process leave of absence, FMLA transactions, terminations, transfers and unemployment claims,

Advise manager and employees on State, Federal and departmental policies and procedures, adhere to HIPAA law

Explains and answer benefits questions and programs to employees, assist managers in identifying recruitment needs, Maintain hard and electronic copies of HR employee’s files

Managed onboarding of new employees, audited all onboarding documents, managed job postings and classifications, assist with employment verifications, personnel files, and full cycle recruitment, processed transactions to update and change personnel actions

Abbvie North Chicago, IL 10/2017 – 05/2018

Training Support Specialist (Contractor – Collins Consulting)

Set up new user accounts, monitored report in Isotrain, audit Learning Management System to ensure timely completions of training. Updated new and revised training requirements in LMS

Removed courses, inactivate accounts, sent reminder communications for upcoming training

Grant SAP access, create sessions, reschedule past due training courses, Publish modules, processing HR helpdesk tickets

Ran training metric reports (VLookup, Pivot tables), upload training documents, trained users on processes

BAXTER HEALTHCARE Deerfield, Illinois 08/2015 – 11/2015

Administrative Assistant

Created and processed contracts for Master Services Agreements, HFAC, Statement of Work and Invoice/Shipments. Produced and analyzed standard reports

Created and maintained spreadsheets to track payments for contracts, invoices and purchase orders, maintain filing systems

Reviewed all contracts to ensure accuracy and compliance for legal and purchasing departments in documentation systems

Managed staffing activities, interviewing and onboarding of new employees

Scheduled meetings, arranged travel and processed travel invoices, answered phones, sent and received mailing, performed all administrative duties as needed

ABBOTT LABORATORIES Lake Forest, Illinois 11/2014 – 02/2015

Document Editor (Contractor – Revolution Technologies)

Reviewed and processed change request packages for corporate and divisional level documentation consisting of policies, procedures, and product specifications and justification of change

Utilized various software programs for document review editing, scanning, cross referencing and distribution

Published controlled documents, filed, retained and retrieved documents

BAXTER HEALTHCARE Round Lake, Illinois 07/2014 – 11/2014

Documentation Specialist (Contractor- Randstad)

Filed and scanned documentation into a structured database. Maintained Master Document files

Created and edited documents (SOP’S, BOP’s, Job Aids, Change Request, Training Manuals) following the guidelines as outlined in the division policies. Published documents

Redline, markup, format headers/footers, revision change/history of documents, tracked documents changes, created labeling specifications, recorded information and updated spreadsheet

ABBVIE North Chicago, Illinois 05/2013– 03/2014

Audit Coordinator (Contractor - Manpower)

Routed audit documents for review and approval, obtained approval signatures, uploaded and updated documents in SharePoint. Prepared, edited, filed and assembled documents for audits

Sent reminders for submission of audit evidence, file maintenance and record keeping

• Managed multiple quality systems to ensure compliance with policies and procedures

BAXTER HEALTHCARE Deerfield, Illinois 12/2010 – 05/2013

Human Resource Coordinator – (Contract- Kelly Services)

Assisted managers with full cycle recruitment processes and developed sourcing strategies, processing HR helpdesk tickets

Scheduled and confirm interviews, scheduled meetings, arranged travels and processed invoices

Created offer letters, post new job for internal and external media, updated job classifications and salaries, managed employees’ personnel records

Processed terminations and transfers, assist with onboarding room setup and handbooks, processed FMLA, relocation, prepared diversity, and job analysis reports, created flow charts and Powerpoint presentation for onboarding

Facilitated drug screen and background checks. Sent and generated surveys for candidate experience

Sourced, pre-screened and submitted resumes of qualified passive and active candidates to hiring managers and made recommendations, investigated background check discrepancies. Managed shared HR mailbox

EDUCATION

The Illinois Institute of Art Schaumburg, Illinois

Web Design Certificate

National-Louis University Wheeling, Illinois

Bachelors of Art

TECHNICAL SKILLS

Microsoft Office, Excel, Outlook, Word, PowerPoint, Windows, Photoshop, Lotus Notes, Dreamweaver, SAP, PeopleSoft, SharePoint, Brassring, Taleo, BPLM, ATS Management Documentation Systems, ISOtrain, Concur, Coupa, LMS, ComplianceWire, Agile, Cornerstone. SuccessFactor

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