Computer Systems Technician

SARABJIT SINGH

Hamilton, ON 437-***-**** ******************@*****.***

COMPUTER SYSTEMS TECHNICIAN – NETWORKING SYSTEMS

A passionate and dedicated graduate of Mohawk College’s Computer Systems Technician, Networking program. Demonstrates a strong ability to quickly learn new methods, systems, and procedures. Excellent technical skills in configuring, troubleshooting, and managing network environments and security systems.

Technical Competencies:

Python HTML CSS UNIX Microsoft Server TCP/IP Virtualization Oracle Microsoft Office (Word, Excel, PowerPoint, Outlook) Google (Sheets, Docs, Classroom, Forms)

HIGHLIGHT OF QUALIFICATIONS

Acquired expert knowledge of networks and connectivity while applying knowledge from Mohawk College’s state-of-the-art lab environment.

Developing skills for installing and configuring computer operating systems, server operating systems and services.

Familiar with Desktop Virtualizations using software such as Oracle to create virtual machines.

Knowledgeable of how to troubleshoot and problem solve technical issues.

Well-developed teamwork, communication and interpersonal skills as shown throughout employment and academic history.

EDUCATION & TRAINING

Computer Systems Technician - Networking Diploma

Mohawk College, Hamilton, ON

April 2025

Computer Applications,

NITT, India

January 2023

PROJECTS

Enterprise Network Design Project

November 2024 – December 2024

Tools/Technologies: Cisco Packet Tracer, Microsoft Visio, Excel

Designed a 3-tier enterprise network model to meet organization requirements, incorporating core, distribution, and access layers.

Developed a logical and physical network layout, optimizing performance and scalability by balancing network traffic across distribution trunks.

Calculated and documented cabling costs, network hardware and infrastructure.

Created detailed diagrams and cost proposals using Visio and Excel, ensuring the design met technical specifications and budget constraints.

Delivered professional documentation and video presentations simulating client interactions and project deliverables.

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WORK HISTORY

Service Champion

Taco Bell, Hamilton, ON

January 2024 - Present

Greet customers warmly, take accurate food orders, and ensure a positive guest experience in a fast-paced environment

Handle cash, operate the POS system, and assist with drive-thru orders

Work collaboratively with team members to meet service goals and uphold brand standards

Take initiative on various back-of-house and front-of-house tasks to support overall restaurant efficiency

Associate

Dollarama, Ancaster, ON

January 2024 – May 2024

Operated cash register and processed customer purchases accurately and efficiently

Follow planograms to determine product locations and organize and stock shelves accordingly.

Collaborate with coworkers to ensure areas are efficiently stocked within allocated timeframes.

Apply critical thinking skills to decode product labels and ensure items are placed in their correct locations.

Kept aisles clean, organized, and safe for customers.

IT Help Desk Support

NITT, India

June 2023 – October 2023

Troubleshot hardware and software issues effectively.

Performed routine system maintenance including software updates, backups and system monitoring.

Maintain a courteous and professional attitude to ensure user satisfaction and build positive relationships.

Created and maintained documentation for common technical issues and their solutions.

VOLUNTEER EXPERIENCE

Volunteer

Baba Buddha Ji Gurudwara, Hamilton, ON

February 2024 – Present

Assisted with event setup, teardown, and guided guests with information and directions.

Supported community initiatives and helped maintain a welcoming environment.

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