Project Manager Technical

Ph: 240-***-**** Kinnari Thaker email: *******.********@*****.***

Senior IT Technical Project Manager @ Booz Allen Hamilton

● Recipient of the highest recognition of National Institute of Health (NIH) Director’s Award Senior Technical Project Manager at Booz Allen Hamilton, I bring over 20 years of experience leading cross-functional teams and managing complex IT and digital transformation projects across multiple federal agencies and the private sector.

● Led and successfully implemented IT infrastructure, migration and cloud projects for US Federal agencies such as the Department of Transportation (DOT), Department of Education (DOEd), Department of Justice (DOJ), Federal Aviation Administration (FAA), Health and Human Services (HHS), National Institutes of Health (NIH), and National Institute of Allergy and Infectious Diseases (NIAID). Active Public Trust Clearance.

● Leverage advanced technologies such as Artificial Intelligence, Automation, and Cloud Computing to drive efficiency. Awards

● NIH Director’s Award (Highest recognition at NIH) – December 2023

● NIH NIAID Office of Chief Information Officer (OCIO) Award – December 2023

● NIH NIAID Merit Award – December 2022

● Booz Allen Hamilton Award for Ferocious Integrity – November 2024

● Booz Allen Hamilton Award for Passionate Service – October 2023 Certifications

● Certified Scrum Master (CSM) – Scrum Alliance

● Microsoft Copilot Masterclass – Microsoft 365 Copilot Office

● Cognitive Project Management in AI (CPMAI) from Project Management Institute (PMI)

● Power Platform Fundamentals – Booz Allen Hamilton

● Digital Engineering – Booz Allen Hamilton

● Data Landscape of Generative AI for Project Managers – from Project Management Institute (PMI)

● Practical Application of Generative AI for Project Managers – from Project Management Institute (PMI)

● Generative AI for Project Managers from Project Management Institute (PMI)

● Data Science and Machine Learning – Booz Allen Hamilton Technical Skills

● Applications / Tools: MS Project, MS Visio, SharePoint, JIRA, MS CoPilot, MS Azure, MS Power Platform (Canvas App, Model Driven App, Power BI), SalesForce. Excellent Communication skills (written and oral), Proven Leader, Agile Work Experience

Booz Allen Hamilton, Bethesda, MD 05/21 – Present

Senior IT Technical Project Manager – National Institute of Allergy and Infectious Diseases (NIAID) – Bethesda, MD

● Led the implementation of an enterprise-level solution across 23 Institutes and Centers (ICs) within the NIH, managing complex, cross-functional projects to ensure alignment with organizational goals and stakeholder needs.

● Implemented automation processes by creating applications to streamline processes from their current manual process reducing requests processing time from 8 months to 2 months saving the government over $2 million.

● Worked with the PMO Office to work on the BPA (Blanket Purchase Agreement) contract for NIAID.

● Utilized IaC (Infrastructure as a Code) to efficiently provide consistency and faster deployments resulting in cost savings.

● Skilled at facilitating Government project teams and key stakeholders.

● Championed continuous improvement by identifying process gaps and implementing best practices in project execution.

● Mentored junior project managers and contributed to PMO initiatives to standardize project delivery frameworks.

● Directed full project lifecycles using Agile (Scrum/Kanban) to support Enterprise Content Management (ECM) systems for the Student Loan Repayment Program, serving over 20,000 NIH users.

● Developed IT roadmap and strategies for NIH and NIAID for digitizing and modernizing their business process.

● Led end-to-end delivery of enterprise solutions using Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Dataverse, and ServiceNow to streamline business processes and improve data-driven decision-making.

● Provided stakeholder training and user adoption support, including UAT coordination, documentation, and workshops.

● Utilized Generative AI tools with Jira to generate user stories and create test cases.

● Managed 50+ projects in OpenText Content Server from proposal to full implementation using hybrid methodology.

● Consulted NIAID on the cloud infrastructure environments and created roadmap to mitigate risks for Enterprise integration leading to industry standard best practices.

● Documented the compliance to enterprise security as well as document requirements using threat modeling matrix.

● Applied Agile project management model for managing assigned projects and successfully managed sprints.

● Successfully led migration from SharePoint on premise to SharePoint Online (Federal Cloud).

● Led MS Azure cloud implementation project to safely and securely store government data.

● Facilitated stakeholder engagement to define and manage project requirements and expectations through project lifecycle.

● Successfully translate complex business requirements into scalable low-code/no-code applications, managing the full development lifecycle - design to deployment using DevSecOps as forefront to ensure data remains secured (FIPS 140-2) Page 1 of 2

Ph: 240-***-**** Kinnari Thaker email: *******.********@*****.*** Senior IT Technical Project Manager @ Booz Allen Hamilton VMD Corp, Fairfax, VA 02/11 – 05/21

Project Manager – Federal Aviation Administration (FAA) – Washington D.C. Windows 10 Feature Update Project

● Managed multi-million-dollar Enterprise Win10 project for over 40k systems across the globe.

● Collaborated with the client and the Infrastructure as a Service (IaaS) Team to deploy updates using the Tanium tool.

● Led the migration implementation effort to migrate 80+ gigabytes user data into the cloud – Microsoft OneDrive

● Collaborated with stakeholder groups and technical teams to ensure goals are aligned with the project plan.

● Utilize Tanium and Tableau dashboards to manage Key Performance Indicators (KPI) to track quality metrics. Windows 10 Upgrade Project

● Managed $2 million dollar Enterprise Win10 Upgrade implementation project for approx. 60k systems across the globe.

● Facilitated Application Testing and Remediation for 3000+ FAA Applications with FIPS 140-2 Encryption

● Managed FAA-wide communications and executed contracts and Task Orders.

● Used Agile delivery methodology to lead the Windows as a Service (WaaS) project team for Weekly/Monthly Reports, Executive Briefs, Schedule updates, Resources, Cost/Budget, and Vendor Management as well as User communications. Exchange 2010 to 2013 Upgrade (back-end)

● Managed Exchange 2010 to 2013 Upgrade project with collaboration from various FAA and vendor Technical Teams-100+ team members.

● Lead Technical Liaison between Team Computer Science Corporation (CSC)/Microsoft as well as FAA/DOT.

● Created Team Sites on MS SharePoint 2010 and was responsible for site access/permissions as well as updates.

● Ensure all deliverables and milestones are within the project’s scope, cost, and schedule with quality product delivery. IBM Lotus Notes (Domino) to Microsoft Exchange 2010 Migration

● Researched the current Cloud messaging system in a private government cloud and presented findings to the ITSSC (IT Support Services Committee) Team, developed recommendations, and managed the progress of the project.

● Upon contract award managed the Vendor Team CSC on various technical and non-technical requirements.

● Extensive knowledge of Federal Acquisition Regulations (FAR) for research on soliciting RFPs for new system.

● Worked closely with the Department of Transportation (DOT) and General Services Administration (GSA) to manage and execute various Firm Fixed Price (FFP) and Indefinite Delivery, Indefinite Quantity (IDIQ) contracts.

● Led the effort to manage the progress of the migration of 60,000 mailboxes from the PMO Office.

● Accomplished creation of 100+ Standard Operating Procedures (SOP) documents by CSC and MS Team. Union Labor Life Insurance Company, Inc. (ULLICO), Silver Spring, MD 01/09 – 02/11 Project Manager

● Optimized business process by using an Agile process on a continuous iterative development project. Implemented Salesforce to design applications from intake and follow through until the

● Chief Liaison between the development team and client to develop a solution for the business by creating workflow diagrams.

● Streamlined the process by providing an automated application solution - eliminated an inefficient, manual process. United Communications Group, Rockville, MD 07/07 – 12/08 Senior Business Analyst / Project Manager

● Facilitated large-size requirements gathering sessions with stakeholders to understand complex business requirements.

● Led RFP (Request for Proposal) and RFI (Request for Information) efforts for vendors and implemented the COTS system. Vangent Inc. (formerly Pearson Government Solutions), Arlington, VA 03/05 – 07/07 Senior Business Analyst – Federal Department of Education / Department of Justice

● Served as a Subject Matter Expert (SME) on COTS system (Siebel) implementation.

● Streamlined process to improve efficiency in requirements elicitation and execution. ClientLogic Inc., Toronto, Canada 02/01 – 12/04

Operations Analyst

● Created diagrams using Rational Rose (UML) to present a visual representation of the requirements.

● Designed the UI interface of a database system in Visual Basic to keep track of reports prepared. Education: Bachelor of Science in Computer Science, Humber College, Toronto, Canada; June 2001 Page 2 of 2

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