Admissions Coordinator Office Manager
Resume:
Karen Dixon
Brandon, FL *****
***********@*****.***
Professional Summary
To find a position where my formal education and years of experience serving patients/residents and their families, can be utilized to enhance the productivity of your organization. Experience as:
Admissions Coordinator/Director:
• Responsible for growing census and maintaining quality mix, obtaining/maintaining bed hold
• St. Petersburg connections at the area hospitals.
• Internal admissions duties - running the admissions office, verifying and obtaining authorizations from insurances, completing admissions paperwork in the required time.
• External marketing duties
• Knowledge of current regulations governing Medicare/Medicaid and private insurance
• Plan marketing events to continually grow census
• Develops and executes strategies to maximize admissions, including regular contact with potential referral sources, to include hospitals, physicians, insurers, case management companies and Healthcare agencies.
• Determines levels of care, services required, equipment needs and insurance coverage, as appropriate
• Initiates clinical/financial approval process
• Communicates admissions with appropriate departments and staff.
• Conducts tours of the facility to prospective sub-acute and long term residents/family members
• Highly organized, methodical, detail oriented
• Strong knowledge in Medicare, Managed Care, Medicaid pending, Medicaid insurances
• Train staff on policy, procedures and protocols
Employer History Summary:
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Patient Relations Assistant
JAMES A. HALEY VETERANS HOSPITAL-Tampa, FL
December 2023 to Present
Assist Veterans to appointments, research Veterans appointments, distribute PPE supplies to all information desks, assist the Director of Veterans Experience with tasks, conduct patient surveys regarding veterans experiences.
Director of Admissions
Baypointe Nursing and Rehabilitation Center-Saint Petersburg, FL October 2022 to October 2023
Maintained and build building census, market to outside referral sources to include hospital case managers, physicians, home health agencies and assisted living facilities. Verified insurance, obtained insurance authorizations, completed admission packet sign in. Admissions Coordinator
Signature Healthcare (Gulfport Rehabilitation Center/Port Charlotte Health and Rehab-Gulfport, FL April 2021 to October 2022
Entered information into resident medical record, maintained building census and quality mix, reviewed all referrals for assigned buildings, verified insurance, logged onto spreadsheet. Obtained insurance authorizations, communication between hospital case managers and building admissions staff. Billing Specialist
Greystone Healthcare Management-Tampa, FL
December 2018 to September 2019
Admissions Director
Gulfport/Golfview Rehab-Saint Petersburg, FL
April 2018 to December 2018
Asst. Bus. Off Mgr
Bayshore Pointe Nursing and Rehab-Tampa, FL
March 2017 to April 2018
Admissions Director
Laurellwood Care Center-Saint Petersburg, FL
September 2015 to November 2016
Admissions Director
Pinellas Pointe Nursing and Rehab-Saint Petersburg, FL April 2015 to September 2015
Admissions Coordinator
Consulate Healthcare of Lakeland-Lakeland, FL
November 2014 to April 2015
Admissions Director
Lakeland Hills Center-Lakeland, FL
January 2014 to October 2014
Account Executive
Total Home Health-Tampa, FL
February 2013 to January 2014
Admissions Coordinator
Bayshore Pointe Nursing & Rehab-Tampa, FL
May 2011 to February 2013
Owner
Karen A. Dixon, Family Childcare Home-Brandon, FL
July 2003 to May 2011
Sr. Commission Analyst
Intermedia Communications-Tampa, FL
March 1999 to June 2003
Office Manager
Putnam Communications, Inc-Lakeland, FL
April 1998 to March 1999
Secretary
Hillsborough County Sheriff's Office-Tampa, FL
January 1998 to April 1998
Office Manager
State Farm Insurance-Temple, PA
May 1995 to January 1998
Office Manager
Berks Gastroenterology-Reading, PA
April 1994 to January 1995
Office Manager
Elizabeth Edmunds, M.D-Reading, PA
November 1993 to April 1994
Executive Asst
Meridian Bancorp, Inc-Reading, PA
January 1989 to November 1993
Executive Asst
Military Police-Fort Drum, NY
June 1984 to October 1988
Education
B.S. in Business Administration
Everest University-Tampa, FL
Skills
• Office management
• Medical Billing
• Managed Care
• Management
• Event Marketing
• Accounting
• Medical Terminology
• Office Management
• Marketing
• Accounts Receivable
• ICD-10
• Microsoft Outlook
• Accounts receivable
• Conflict management
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