Business Process Risk Management

Isa Augustin-Emmanus

917-***-**** **********@*****.*** Brooklyn, NY 11201

SUMMARY

Hardworking professional with a vast understanding of cooking techniques to be flexible in all situations. A dedicated leader with the skills to match. Seeking the chance to be the next Wok Cook at a great establishment.

SKILLS

Business solutions development

Business process improvement

Negotiation

Test case scenarios

Documentation proficiency

Operational leadership

Business generation

Staffing level maintenance

Marketing strategy

Performance Management

Forecasting

Product Development

Risk Management

EXPERIENCE

Dsp Work, Touching Heart Agency, November 2023-Current Manhattan, New York

Familiarized with wok cook techniques and recipes. Assisted in the preparation of ingredients for cooking. Prepared sauces, soups, and other dishes according to recipes. Resolved customer complaints related to taste or quality of served meals. DSP, Eprine Community Services, January 2023-Current Brooklyn, NY

Contributed innovative ideas and solutions to enhance team performance and outcomes. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Worked with cross-functional teams to achieve goals. Prioritized and organized tasks to efficiently accomplish service goals. Collaborated closely with team members to achieve project objectives and meet deadlines. Identified needs of customers promptly and efficiently. Maintained updated knowledge through continuing education and advanced training. Provided excellent service and attention to customers when face-to-face or through phone conversations.

EDUCATION AND TRAINING

Bachelor of Science

University of Phoenix, Tempe AZ June 2023

Associate of Arts

Business, University of Phoenix, Tempe AZ June 2021

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