ANI ALEKSANYAN
Las Vegas, United States
• **********@*****.***
PROFESSIONAL SUMMARY
Results-driven backend developer with hands-on experience designing and implementing scalable, high-performance systems using modern JavaScript/TypeScript technologies and cloud services. Skilled in architecting robust APIs, integrating third-party services, and optimizing backend workflows to support dynamic frontend experiences. Passionate about solving complex technical challenges, delivering high-quality code, and collaborating effectively across teams to meet business goals.
EMPLOYMENT HISTORY
BACKEND ENGINEER
Appcharge, Tel Aviv, Israel — Mar 2023 – Sep 2024
Direct-to-Player platform for gaming studios.
● Implemented diverse monetization features/products, boosting project revenue and sustainability.
● Developed geolocation-based product integrations with regional localization.
● Implemented monitoring metrics and dashboards using Grafana, Prometheus, New Relic, and MixPanel for real-time insights.
● Established robust infrastructure for testing, improving deliverable quality.
● Collaborated cross-functionally to define requirements and deliver new product features. FULL STACK SOFTWARE ENGINEER
Preezma — 2020 – Feb 2023
Project 1 - Conjoint Survey: Platform to create, send, and analyze surveys.
● AWS Cognito for Users and Identity Pools.
● Data processing and formatting with R statistical analysis.
● Real-time notifications with Socket.io.
● Efficient DB storage and processing.
Project 2 - The Guide: Travel adventures platform.
● Fully responsive, multi-language website.
● Customizable reusable components (no external packages).
● Advanced search filters by location, category, price.
● Activity selection, details, cart integration.
● Integrated payment gateway.
Project 3 - HR Tool: HR operations management.
● Responsive website with token-based auth.
● Admin invitation and email verification.
● Ticket, project, event, vacation management.
● Candidate referral and vacancy sharing.
● Performance tracking dashboards.
Project 4 - Table-Grid Library: Internal and open-source table-grid package.
● Mongoose hooks, static functions, plugins.
● MongoDB aggregation pipelines.
● Node.js and React.js packages with sorting, filtering, pagination. TEAM LEAD / CONTACT CENTER SUPERVISOR
HSBC Bank Armenia — 2017 – 2020
● Led team of 20+ delivering excellent customer service and sales support.
● Managed recruitment, development, and training.
● Ensured KPIs (waiting time, abandonment rate, speed of answer) were met.
● Collaborated with marketing to achieve sales targets.
● Escalation point for complaints and quality control.
● Reviewed policies to ensure regulatory compliance. CUSTOMER DUE DILIGENCE VOICE TEAM OFFICER
HSBC Bank Armenia — 2016 – 2017
STATUS CUSTOMERS VIRTUAL RELATIONSHIP MANAGER
HSBC Bank Armenia — 2016
INTERNET AND TELEPHONE BANKING SERVICES SPECIALIST HSBC Bank Armenia — 2012 – 2016
EDUCATION
Master's Degree in Business Administration and Management American University of Armenia — 2012 – 2015
Bachelor’s Degree in Finance
Armenian State University of Economics — 2007 – 2011 SKILLS
Languages & Frameworks: JavaScript, TypeScript, Node.js, Nest.js, Express.js, React.js Databases: MongoDB, Mongoose, PostgreSQL
Cloud & DevOps: AWS Lambda, EC2, S3, Route 53, CloudWatch, SNS/SQS, Serverless Architecture Monitoring & Analytics: Grafana, Prometheus, New Relic, MixPanel Other: REST APIs, JWT, Socket.io, CoreUI, Jest, Git, Bitbucket Soft Skills: Cross-team collaboration, problem-solving, agile methodologies, technical leadership ADDITIONAL INFORMATION
Languages: English, Russian, Armenian
Tools: Jira, ClickUp, Asana
Strengths: Strong system architecture skills, multitasking under pressure, proactive communication