Customer Service Experiential Learning

Kareem Moore

**** ******* ***, ******* *******, MD 20747

202-***-**** ******.*******@*****.***

SUMMARY

Motivated, positive, detail-oriented person with great communication skills and the ability to learn quickly, computer proficient with excellent teamwork/critical thinking skills and exhibits good judgment. Have outstanding leadership traits with the ability to communicate efficiently oral and written; able to recognize and resolve problems. Seeking a chance to enhance self-enrichment and experiential learning.

WORK EXPERIENCE

Titan Roadwork (Flagger) July 2024-February 2025

●Manages traffic around construction sites and road work zones; utilize hand signals, flags, and traffic cones to direct traffic and keep people safe and erecting warning and detour signs.

●Positioning traffic cones and barricades; informing drivers of detours and informing the construction crew of safety hazards.

●Ensuring strict adherence to safety guidelines and policies.

●Maintaining a clean and organized work environment.

Sonic drive thru June 2022-December 2022

●Providing excellent customer service by greeting guests.

●Taking orders, serving food and drinks, and ensuring a positive dining experience.

●Handling payments and maintaining a clean and organized workspace.

●Address and resolve any customer issues or complaints promptly and professionally.

EDUCATION

Department of juvenile/ Hope It Program

Graduated 2022

GED

CERTIFICATIONS/LICENSE

License/Discipline Type: Special Police Officer

Issued Date: 6/32025

Expiration Date: 6/3//2026

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