Customer Service A Call
Resume:
Brandice Freeman
Supervisor/Driver
PROFESSIONAL SUMMARY
Reliable and safety-conscious professional with 9 years of experience in driving, logistics, and customer service. Skilled in loading and unloading procedures, operating large vehicles safely, and providing exceptional service during residential and commercial moves. Committed to punctuality, teamwork, and representing the company with professionalism.
CONTACT
**********.**@*****.***
PROFESSIONAL EXPERIENCE
Supervisor/Driver/Trainer March 2019 – December 2021 Camelback Moving., Phoenix, AZ
Safely operate [box trucks / moving vans] for residential and commercial moves.
Load, transport, and unload furniture and equipment with quality care and efficiency.
Conduct pre-trip and post-trip vehicle inspections to ensure safety compliance.
Trained and mentored new hires on safe lifting techniques, packing methods, and company policies.
Owner/Operator June 2017 – January 2019
Arizona’s Finest Movers, Phoenix, AZ
Managed all aspects of daily operations including scheduling, dispatching, billing, and customer communications for a team of 5 movers. Oversaw and participated in local and long-distance moves, ensuring items were packed, transported, and delivered safely and efficiently. Maintained high customer satisfaction ratings by resolving service issues quickly and professionally.
Trained and supervised new employees, focusing on safety, customer service, and efficient handling practices.
Supervisor/Driver March 2012 – April 2017
Active Movers, Glendale, AZ
Supervised teams of up to 4 movers during residential and commercial relocation jobs.
Operated 16ft–26ft box trucks in compliance with company standards and DOT regulations.
Managed customer expectations, ensured satisfaction, and resolved complaints on-site.
Maintained professional demeanor while interacting with customers in high-stress environments.
EDUCATION
G.E.D.
Glendale Community College
May 2010
SKILLS
Team Leadership & Training
Business Operations and
Management
Heavy Lifting & Load Securing
Customer Service & Communication
DOT Compliance & Safety Protocols
Equipment Inspection and pre-trip
CERTIFICATES
Valid Arizona Driver’s License
DOT Medical Card
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