George Koufie
Jacksonville, NC **********@*****.*** 919-***-**** LinkedIn YouTube
Professional Summary
Cloud & DevOps Engineer with 3+ years of experience designing, deploying, and managing cloud-native and hybrid infrastructure on AWS and Azure. Proven ability to build secure, scalable systems using Infrastructure as Code (Terraform, CloudFormation), CI/CD pipelines
(GitHub Actions), and container orchestration (Kubernetes, Docker). Strong background in networking, automation, and monitoring using tools like Prometheus, Grafana, and CloudWatch. Skilled in scripting with Python, Bash, and PowerShell. I am passionate about platform engineering, cloud security, and operational excellence. Certified in AWS Solutions Architect, Azure Administrator (AZ-104), and CompTIA Security+. Technical Skills
Cloud Platforms: AWS (VPC, EC2, S3, Lambda, RDS, IAM, Route53, CloudFormation, CloudWatch, EKS), Azure (VM, AKS, ACR, Azure DevOps, Azure Functions, ARM Templates, Entra ID, Monitor)
DevOps & Automation: Terraform, CloudFormation, GitHub Actions, Jenkins, Docker, Kubernetes, Helm, Kustomize, YAML, CI/CD pipelines Programming & Scripting: Python, Bash, PowerShell, YAML Monitoring & Logging: Prometheus, Grafana, ELK Stack, CloudTrail, Azure Monitor Networking & Security: VPC Peering, VPN, Security Groups, MFA, SSO, PrivateLink, NAT Gateway
Tools: Git, GitLab, Bitbucket, Jira, Confluence, Windows/Linux OS, VMware ESXi, SCCM Certifications
● AWS Certified Solutions Architect
● Microsoft Certified: Azure Administrator (AZ-104)
● AWS Certified Cloud Practitioner (CCP)
● CompTIA Security+, Network+, A+, Cloud+
● LPI Linux Essentials
Professional Experience
IT Technician/Cloud Support Engineer
Onslow County Government – Jacksonville, NC Sep 2024 – Present
- Delivered Azure Entra ID and SCCM training to improve staff efficiency by 20% and meet CJIS compliance.
- Configured Azure MFA and Cisco IP phones for government operations, enhancing secure communication.
- Resolved 95% of network and hardware issues across departments using AWS VPC and Azure networking.
- Led network upgrades and equipment replacements to improve reliability and performance. IT Operations Specialist
CarolinaEast Health Systems – New Bern, NC Aug 2023 – Sep 2024
- Managed AWS VPC, DHCP, VPN, and KPI infrastructure for 2,000+ users, resolving 90% of ServiceNow tickets.
- Deployed Azure Entra ID for SSO and MFA, reducing login issues by 25%.
- Maintained 99.9% uptime for critical healthcare applications and documented issue resolution procedures.
- Collaborated with vendors and developers to address performance and connectivity issues. Help Desk Technician
Coastal Carolina Community College – Jacksonville, NC Aug 2022 – Aug 2023
- Provided Tier 1 support to 1,500 users, including VMware ESXi cluster configuration.
- Trained 100+ users on SCCM updates, increasing compliance by 30%.
- Installed and supported VOIP and conference systems, improving meeting reliability by 20%. Field Project Technician (Contract)
Ebryit – Onslow County School District Jun 2022 – Aug 2022
- Configured and deployed 3,500 laptops/tablets with secure network connectivity.
- Performed root cause analysis and hardware repairs, reducing downtime by 15%. IT Associate Intern
James Sprunt Community College Jan 2022 – Jun 2022
- Participated in on-call rotations and documented monitoring procedures and system alerts. Personal Projects
● Designed secure AWS VPCs with public/private subnets, Internet Gateways, NAT Gateways, and Auto Scaling Groups, ensuring security and resource segregation.
● Created VPC peering connections and Site-to-Site VPNs between AWS regions.
● SSH Into EC2 Using Private Subnet by Creating a Vim File Using .pem encryption key.
● Deployed EC2 instances with SSH access via key pairs and used Security Groups and ICMP rules for access control.
● Used CloudTrail for auditing and monitoring activities across AWS services.
● Hosted project walkthroughs on YouTube Channel.
Education
Bachelor’s in Cloud Computing – Western Governors University (Graduated in May 2025) Associate in Information Technology – James Sprunt Community College (2020 – 2023) Member: National Society of Leadership and Success. AWS EC2, S3, Lambda, RDS, IAM, EKS, Terraform, Jenkins, Kubernetes, Docker, GitHub Actions, GitLab CI, Azure VM, AKS, ACR, Azure DevOps, Azure Functions, ARM Templates, Ansible, CloudFormation, Helm, Customize, Prometheus, Grafana, ELK Stack, JSON, YAML, Python, Bash, PowerShell, Git, Jira, Confluence, VPC, NAT Gateway, Route53, CloudTrail, CloudWatch, MFA, SSO, Private Link, VPC Peering, Site-to-Site VPN, Okta, VPN, SCCM, VMware ESXi, ServiceNow