Shalonda Cohen
Greater Atlanta Area Cell: 678-***-**** *************@*****.***
Professional Summary
Detailed engaged professional with 15+ years of experience in various levels of Information System applications, technical projects, data models and operations. Experience includes wide-ranging work of IT strategy, application advisory, strategic planning, infrastructure partnerships, business analysis, project management and vendor management.
Objective is to partner as an Senior Professional to assist corporations with planning and operational goals.
Expertise
q15 years of Conversions & Implementations
q15 years of Project Management
q10 years of Business Analysis collaboration
q10 years of Data Models
q10 years of Liaison responsibilities
q10 years of IT Strategy and Planning
Other Skills
qSAP - ECC
qMS Dynamics - CRM
qSalesforce
qNetSuite
qSQL
qTableau
qJira
qPython – Novice
Professional Experience
INDEPENDENT CONTRACTOR – Atlanta, GA
SEA Consulting April 2023-Present
Business Process Analyst - Startup
Collaborate with Lead Consultant for offshore information systems processes.
Successfully rolled out process documentation and process improvements across multiple departments.
Partner with various stakeholders to fully understand business requirements and deliverable expectations.
Document new business processes to reflect compliance and regulatory requirements.
Perform UAT testing and recorded results for the development team.
Manufacturing Company Jan 2022 – Mar 2023
Information Systems Analyst – Contract
Served as support and partner to a 2-year system implementation and infrastructure solution plan.
Successfully completed a 1-year ERP upgrade; bridging enhanced improvements to 2 existing APIs, module functionality and dashboard deliverables.
Assisted and partnered with 4 outsourced IT vendors to ensure system performance monitoring and testing, security improvements, SLAs for a 95% help desk turnaround and maintaining servicing agreements.
Collaborated and managed a successful plan to implement process improvements across 45 locations.
Utilized SQL, data analytics and spreadsheet tools to create visuals and cases for IT improvements and operational enhancements.
Financial Services Company Jan 2020 – Dec 2021
Process Analyst - Contract
Created partnerships with lead sponsors to own requirement documentation, including analytics and visuals.
Collaborated with IT leads for project plan buy-ins related to data integration and process improvement initiatives.
Liaised with staff managers to collaboratively design process change implementation plans.
Conducted walk-through demonstrations of proposed process changes.
Gathered documentation and created reports on assessed information.
Increased efficiency and team performance by implementing actionable process improvements.
Manufacturing Company Jan 2018 – Dec 2019
Business Analyst – Contract
Directly supported IT professionals to ensure requirements were consistent and validated.
Assessed recommendations for system code changes before released to production.
Collaborated with IT to analyze, cleanse and manage SAP FICO data with support from SQL exports.
Interacted with internal customers to understand business needs and translate into requirements.
Accountable for data extraction, critical tests, and data handling for initial stages of development.
Financial Services Company Jan 2016 – Dec 2017
Senior Analyst – Contract
Served as a SME to the System Implementation Enhancement Project.
Liaison to the various teams, Project Manager, Leads and Testers.
Gathered business requirements from the internal teams; Accounting, Finance, Marketing and Controls to allow a seamless communication environment between development and production.
Created and maintained various models and process improvement data utilizing Visio and excel.
Halyard Health – Medical Manufacturing May 2015 –Dec 2015
Outsourced Senior Accounting Analyst & Master Data Administrator – Contract
Provided timely and accurate accounting to support businesses management, internal/external reporting, tax, and regulatory requirements.
Served as implementation resource to multiple projects, including data integration and system migration.
Master Data administrator for SAP FICO and MM; including configurations, coding, and mapping.
Internal resource for IT, FP&A, Fixed Assets and Taxation projects; including process re-structuring and coding.
Prepared quarterly balance sheet reconciliations.
Education and Certificate
qGeorgia State University - Atlanta, GA
Lean Six Sigma Black Belt – Certificate: 2014
Master of Business Administration (MBA): 2013
qStrayer University – Atlanta, GA
Bachelor of Science in Accounting: 2009