Customer Satisfaction

Meghan Leigh Pelletier

***************@*****.*** * 352-***-**** * Inverness, Florida

EDUCATION

High School Diploma

Citrus High School, Inverness, Florida

2014

PROFESSIONAL EXPERIENCE

Lifestream, Lecanto October 2023-

Present

Behavioral Health Technician

• Assist consumers

• Complete appropriate documentation

• Training new staff

Crown Court Assisted Living Facility

February 2022-

November 2023

Medication Technician

• Assist patients with daily living activities

• Assist patients with medication administration

• Training new staff

• Safety management of secured medications

EHealth, Remote

September 2021-

February 2022

Medicare Sales Representative

• Medicare licensed sales agent

• Spoke to 50-100 people daily, listening to the customers' needs and selling the right plan. EHealth, Remote May 2020 –

September 2021

Sales Support Representative

• Helping 100-150 people daily get them to the right department.

• Computer knowledge

• Time management

SKILLS

• Management Experience (1 year)

• Customer support (10+ years)

• Sales (3 years)

• Active Listening (10+ years)

• Conflict de- escalation (3 years)

• Documentation skills (5 years)

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