Business Development Customer Relationship

VISHAL NANGLA *B, KRISHNA VIHAR, G**, SEC**, CBD BELAPUR.

Tel : 913-***-**** Email: **************@*****.***

PROFILE: Detail-oriented and highly organized Business Administrator supporting senior management team by managing administrative tasks, schedule meetings, coordinate travel, handle expenses, and facilitate communication between teams and stakeholders. Additionally, providing support to the sales & service team by managing orders, processing quotations, and ensuring seamless communication across departments, integral to maintaining efficient sales operations and delivering excellent customer service. QUALIFICATIONS:

Business Administrative & Sales management experience in a dynamic environment

Supported business development and account management

Participated in sales strategy development and execution

Demonstrated team leadership and facilitated communication between project teams and stakeholders

Experienced in customer relationship management

Negotiation and conflict resolution skills

Excellent fluency in English

Proficiency in Microsoft Office

Data analysis & reporting

PROFESSIONAL EXPERIENCE:

11/22-Present Gulf Turbo Solutions FZC, Dubai, UAE (Global distributor of Spare Parts & Authorized Service) Commercial Sales & Business Coordinator

Provide Global Support for Spares & Services.

Set-up suppliers, create purchase orders & manage invoices for payment of purchases. 2/21-10/22 Kanha Enterprises (global marketing & distribution of sports goods) Business & Sales Administrator, Retail Division

Drive the execution and delivery of new products. 9/18-1/21 Scorpio Marine Management Pvt. Ltd.

Claims Documentation Officer

9/16-8/18 Concept Public Relations

Manager, Public Relations

8/12-7/16 PIEPL, (Designers and Manufacturers of portable offices) Business Development Manager

1/09-8/12 Vishal Udyog (Designers and Manufacturers of filters) Business & Sales Manager

EDUCATION AND TRAINING:

Narsee Monjee Institute of Management Studies

DIPLOMA IN BUSINESS MANAGEMENT 2009

Major: Marketing Management

SIES College, Mumbai, India.

Bachelor in Arts and Political Science 2003

Welingkar Institute, Mumbai, India

DIPLOMA IN ADVERTISING AND PUBLIC RELATIONS 2002

CERTIFICATIONS:

Certification course in Advance MSOffice Training from NIIT Swift, Mumbai in2000.

Photography from SAE University, Dubai in 2022.

Advanced Social Media Marketing Course, Whole Digital Technology, Mumbai in 2022.

Certificate course in Digital Marketing from MSME a government recognized institute.

Certificate in Photography from National Photographic Society of India

Certificate course in Data Analytics

PROFICIENCY: MS OFFICE

DIGITAL MARKETING,

MULTI-LINGUAL (ENGLISH, HINDI & MARATHI)

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