Customer Service Support

Contact: +1-702-***-**** RESHMA DHAKAL ******.*******@*****.***

Customer Service Merchandising Knowledge of product Operations

Walmart Inc Eden Prairie, MN

Meat and Produce Associate JUN 2022 – Jan 2023

- Receiving & stocking merchandise in an organized manner.

- Prepare and serve ready to eat food.

- Assist customers in fulfilling orders.

- Keeping the area clean, sanitized, and customer-ready.

- Pack ready-to-sell products properly.

- Maintaining stocks of the products so that there is no under stock or overstock of the products. Rosy Eyebrow Threading LLC Las Vegas, NV

Manager/Owner March 2018 – June 2022

- Run a company as owner of beauty supplies and hair care salon with a team of two

- Handle customer support in a friendly manner to make them comfortable.

- Worked as a team leader to plan, make strategies to drive sales, revenues, and profit.

- Train staff members, develop SOPs, procedure, policies and standards.

- Manage a company's new hire, budgeting, marketing and motivate the whole staff to make a difference everyday..

Saino-Indian Nepali Cuisine Las Vegas, NV

Manager March 2015 – Feb 2018

- Manage and train front in-house staff for pleasant customer service.

- Manage the back staff to maintain the quality, safety, cost of the food.

- Keep record and follow bookkeeping of the company to record all the daily expenses, paystubs, income.

- Play a critical role purchasing food and raw material to prevent excess over stock of the inventory or understock of the inventory.

Bachelor in Business Administration, 2010-2014 – POKHARA UNIVERSITY, KATHMANDU, NEPAL High School Diploma, 2009 – D.A.V Sushil Kedia Bishwo Bharati, Lalitpur, Nepal

- Tech Savvy Punctuality Leadership critical thinking Strong work ethic Teamwork and collaboration

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