Order Fulfillment Customer Service
Resume:
Kylie Urias
Somerton, AZ *****
************@*****.***
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Education and Training
May 2012
Kofa High School
General Studies
Skills
Barcode scanning
Product Packaging
Quality Control
Shipment Preparation
Order Picking
Shipping and receiving
Order Fulfillment
Customer Service
Lucky Duck
Quick Learner
Cash Handling
POS Systems
Experience
April 2024 - Current
Sam's Club - Yuma, Arizona
Order Fulfillment Associate
Maintained accurate records of orders, shipments, and inventory. Processed incoming orders in a timely manner according to company standards. Verified order accuracy prior to shipment.
Coordinated with other departments to ensure efficient and timely processing of orders. Packaged items for shipping following established procedures. Packaged items with appropriate materials to prevent damage during shipping. Printed accurate labels and applied to boxes, crates and containers prior to shipment. Kept work areas clean, neat and organized for optimal productivity and worker safety. January 2016 - March 2024
Cocopah Casino - Somerton
Cocktail Server
Remove dishes and glasses from tables or counters, take them to kitchen for cleaning Present menus to patrons and answer questions about menu items, making recommendations upon request Garnish and decorate dishes in preparation for serving Clean tables or counters after patrons have finished dining Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine Stock service areas with supplies such as coffee, food, tableware, and linens Fill salt, pepper, sugar, cream, condiment, and napkin containers Collect payments from customers
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee Write patrons food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff Describe and recommend wines to customers
Check patrons identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages Bring wine selections to tables with appropriate glasses, and pour the wines for customers Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom Escort customers to their tables
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests Inform customers of daily specials
Provide guests with information about local areas, including giving directions Prepare checks that itemize and total meal costs and sales taxes Check with customers to ensure that they are enjoying their meals and take action to correct any problems Take orders from patrons for food or beverages.
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