Pharmacy Technician Help Desk
Resume:
Wilmington, DE *****
Cell phone-302-***-****
Email- ********@*****.***
Christopher Doubet
Objective:
To secure a position within a reputable organization that challenges me to grow professionally while contributing to its success through hard work, dedication, and continuous learning.
Experience:
Biotek Remedys 2020-2025 Pharmacy Technician
Facilitated prior authorizations and appeals processes for specialty medications, ensuring timely approval and adherence to insurance policies.
Collaborated with healthcare providers, insurance companies, and patients to secure access to high-cost therapies, effectively navigating complex coverage criteria.
Maintained thorough documentation and leveraged knowledge of medical necessity guidelines to expedite resolutions for denied claims.
Performance RX 2018-2020 Pharmacy Help Desk
Responded to inquiries from members, pharmacies and physicians regarding various medical lines of business, ensuring accurate and timely information delivery.
Provided exceptional customer service by addressing questions about benefits, claims, eligibility, and coverage options across multiple healthcare plans.
Collaborated with internal departments to resolve complex issues efficiently, ensuring member satisfaction.
Maintained compliance with HIPAA regulations and company policies while managing sensitive medical information.
Acme Pharmacy 2015-2017 Pharmacy Technician
Filled prescriptions
Assisted customers
Handled phone calls
Took inventory of medications
Worked to resolve insurance complications
Worked in a timely manner to meet time restrictions
Walmart 2014-2015 Pharmacy Technician
Filled prescriptions
Assisted customers
Handled phone calls
Took inventory of medications
Worked to resolve insurance complications
Worked in a timely manner to meet time restrictions
Walgreen’s Pharmacy 2005-2007 Pharmacy Technician
Filled prescriptions
Processed Payments
Assisted customers
Handled phone calls
Took inventory of medications
Worked to resolve insurance complications
Worked in a timely manner to meet time restrictions
Volunteer:
Faithful Friends 04/2007-05/2007 Volunteer work
Education:
Wilmington University Bachelor's Degree 2015
St. Elizabeth’s High school 2003-2007
Certification:
PTCB National Pharmacy Technician Certification 2017
References:
Andrew Babb Head Pharmacist telephone # 302-***-****
Carolyn Perez Pharmacy Manager telephone # 215-***-****
Mike Capka Pharmacist telephone # 302-***-****
Rose Bender Pharmacy Manager telephone # 302-***-****
Steven Sarplus Pharmacy Manager telephone # 610-***-****
Contact this candidate