Bus Driver School
Resume:
Michelle Turner
Seeking an employer who values a hard worker with great work ethics
Milwaukee, WI 53218
*************@*****.***
Work Experience
Bus Driver
Safeway - Butler, WI
September 2023 to Present
• Received safety bonus for safety driving on a regular basis
• Responsible for safely transporting children to and from school.
• Following all safety guidelines while operating school bus Independent Broker
Independent Self Employment - Milwaukee, WI
February 2023 to Present
• Marketing myself in the community and remotely to assist and educate Medicare members about Medicare.
• Connect with churches food pantries in the community
• Take inbound and make outbound calls to current clients and prospective clients to help with their insurance questions and their insurance coverage
School Bus Driver, First Student
First Student - Milwaukee, WI
April 2023 to August 2023
• Responsible for safely transporting children to school and to field trips
• Conducted pre trips and post trips to ensure the bus is safe to drive
• Follow all traffic signs and rules
Licensed Sales Agent
Humana - Work at Home - Milwaukee, WI
May 2022 to February 2023
• Taking inbound calls helping individuals with Medicare find a plan that meets their needs.
• Handling all callers with quality care and service.
• Staying compliant with Humana and Medicares policies and guidelines.
• Meeting daily quota along with Humana’s employee expectations. Licensed Insurance Agent
Everise - Remote
October 2021 to May 2022
• Take inbound and helping consumers review their plans and ensure to help them find coverage that meets all of their needs
• Answer and address any concerns or questions in relation with their insurance
• Meeting the companies sales quota and receptive to learning new tasks and staying productive Licensed Insurance Agent
Concentrix/Health Market - Remote
August 2020 to October 2021
• Licensed to sell health insurance plans with multiple carriers
• Provide consumers with quality care and outstanding service
• Follow the rules and guidelines with compliance at all times
• Provide consumers with accurate informative information about the Medicare products
• Help the consumers find a plan that fits well with their needs. School Bus Driver
Riteway Bus Service - Milwaukee, WI
August 2019 to August 2020
• Responsible for conducting daily inspections on bus to make sure its safe to operate the school bus.
• Learned how to safely drive a school bus.
• Transport children to and from school.
CDL Training/ Lease Operator
Prime Inc - Springfield, MO
August 2018 to June 2019
• Successfully learned the fundamentals of inspecting, backing and safely driving a semi truck.
• Responsible for transporting freight following all safety guidelines to various customers all of the country.
Clinical Service Representative
Medix/CVS Caremark - Phoenix, AZ
November 2017 to May 2018
• Responsible for taking inbound calls from doctors offices and health care facilities to process prior authorizations for health care members to receive their medications from the pharmacy.
• Process prior authorizations using Cas, Rx claims, word excel and other resources.
• Handle all customers with outstanding quality care and service. Customer Service Representative
Drs Services - Scottsdale, AZ
April 2017 to November 2017
• Successfully cross trained in three different departments.
• Responsible for taking inbound calls for refills and taking messages for pharmacy technicians.
• Made outbound calls to patients to update medical records and personal information.
• Scheduled appointments using health care clinic database systems and word excel. Collections Agent
Virtuoso - Tempe, AZ
September 2016 to February 2017
• Made outbound calls and took inbound calls from Adt security customers for past due bills.
• Took 150+ calls a day to ensure all daily quotas were met
• Received awards and recognition for getting the most calls and right party contacts.
• Received monthly bonus for perfect attendance
Multifactor Customer Support Specialist
Concentrix - Tempe, AZ
June 2014 to October 2014
• Assisted customers with gaining access to their quick book and payroll accounts using various database systems.
• Used knowledge base systems to obtain additional information to help find solutions to resolve the customer's issues.
Student
Devry University - Milwaukee, WI
November 2012 to January 2014
• Completed team projects, presentations, successfully completed research papers.
• Learned how to utilize various computer software: Microsoft Access, Citrix, Word Excel and PowerPoint.
• Courses included health care management, accounting principles, business management. Patient Care Technician
Milwaukee behavioral Health - Milwaukee, WI
August 2010 to October 2011
• Responsible for supervising and monitoring the patients
• Assist nurses with restraining patients and protecting them from harming themselves and others
• Assist patients with vital and serving them meals Education
Some College in Healthcare Administration
Devry University
November 2011 to January 2014
Skills
• Customer service
• Organizational skills
• Problem solving
• CDL
• OTR
• Cdl Driver
• Driving
• Tractor-Trailer Experience
• School Bus Driving
• Behavioral Health
• Bus Driving
• Freight Experience
• Insurance Sales
• Computer Networking
• Commercial Driving
• Typing
• Analysis skills
• Windows
• Salesforce
• Insurance verification (Less than 1 year)
• Inside sales
• Supervised learning (1 year)
• Business management (2 years)
Certifications and Licenses
CDL
CDL B
Additional Information
Skills
• Successfully completed supervisor training obtained a certificate of completion
• Customer service Computer experience Interpersonal skills
• Communication skills Organizational skills and Problem solving skills
• Outstanding work ethics Professional Accomplishments
• Assisted manager with the development of a successful strategic plan to decrease heavy work loads.
• Received recognition for providing clients with outstanding quality care and service.
• Promoted and cross trained to work in three different department within the first 4 months of employment.
• Safe professional courteous driver
Contact this candidate