Customer Service Call Center

Tomm William Eckmann

**** ******** ****

Inver Grove Heights, MN 55076

Cell Phone: 507-***-****

***********@*****.***

EDUCATION

The Provincial Catholic University – Quito, Ecuador 03/1991 to 09/1991 Southeastern Academy of Travel – Orlando Florida 09/1988 to 12/1988 Bemidji State University – Bemidji, Minnesota 09/1987 to 06/1988 Austin Community College – Austin, Minnesota 09/1986 to 06/1987 Austin High School – Austin, Minnesota 1982 to 1986 WORK EXPERIENCE

AYA Health Care – San Diego 04/2013 to Present

Senior Compliance Specialist

LaMariposa Hotel – Quepos, Costa Rica 06/2013 to 08/2013 Front Desk

Minnesota Twins- Guest Services Summer Baseball Seasons Guest Services

Target Center – Minneapolis, MN 01/01/2009 to 11/01/2009 Usher

Crown Plaza Hotel – Minneapolis, MN 09/01/2008 to 01/01/2009 Server

DataScension, Inc. – San Jose, Costa Rica

Customer Service – Call Center 05/01/2007 to 08/01/2008 BakTag, Inc. (Pharmaceutical Supplies)– San Jose, Costa Rica Customer Service – Call Center 10/01/2006 to 05/01/2007 Hewlett Packard – San Jose, Costa Rica

Customer Service – Team Leader – Job 03/01/2006 to 10/01/2006 Interviewer – Call Center

Northwest Airlines

Customer Service – Minneapolis 02/01/1991 to 03/01/2006 Mesaba Airlines

Customer Service – Minneapolis 05/01/1989 to 02/01/1991 TransWorld Airlines

Reservations – New York 12/01/1988 to 05/01/1989

SKILLS AND INTERESTS

Speak and Write Spanish Fluently – Six Years of Study Accompanied With Several Years of Employment in Spanish Speaking Countries American Field Service – Exchange Student – Costa Rica 1985 Orientation Leader – New York 1988

Commercial Advertising/Modeling Experience – Modelos COC -Quito, Ecuador REFERENCES Available Upon Request

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