Customer Experience Marketing Specialist

SUMMARY

Detail-oriented accounting undergraduate possessing skills in managing financial transactions and facilitating audits & performing administrative tasks with 100% accuracy. KEY SKILLS

• Accounting • Report Generation • Time Management

• Data Digitization • Data Preservation • Customer Relationship Management • Communication Tools: QuickBooks, Microsoft Office Suite

EDUCATION

Master of Accountancy -

Utah Tech University

Preparing for the CPA Exams

Bachelor of Science in Accounting

Utah Tech University

EXPERIENCE

Staff Assistant -

The Sales Tax People

Print and Marketing Specialist -

Staples

Customer Experience Coordinator -

TJMAXX

Responsible for promoting an excellent customer experience. PROFESSIONAL DEVELOPMENT

Josh Bryson

817-***-**** **********@*****.*** Saint George, UT 84790 Aug '25 May '26

Saint George, UT

May '25

Saint George, UT

• Received the Presidential Scholarship May '22

• Cumulative GPA 3.58

• Relevant Coursework

Small Business Accounting Intermediate Accounting 1 Managerial Accounting

Audit Forensic Accounting Cost Accounting

Tax 1 Tax 2 Accounting Practicum

May '25 Present

Saint George, UT

• Assist with multiple special projects including research and creating spreadsheets Jan '24 May '25

Saint George, UT

• Made 1000s of different prints and copies according to customer specifications.

• Counseled with customers and asked qualifying questions during consultation to generate potential leads Jun '23 Jan '24

Saint George, UT

Oversaw a team of associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs

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Collaborated with managers to evaluate goal attainment and pinpoint areas for enhancement, focusing on customer satisfaction metrics and sales targets

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• Volunteer Accountant Assistant at The Dove Center August '24 - Present Review fiscal policy and procedure to find room for improvement. Analyze spreadsheets to find room for improvement and automation

• Tax Preparer - Volunteer Income Tax Assistance (VITA) February '25 - April '25

Prepared individual income tax returns for clients one night a week for 9 weeks.

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