JESSICA JOHNSON
*****************@*****.*** 769-***-**** Brandon Ms
Qualified credentialing, contracting and billing specialist with 9+ years of total experience. Solid skills, knowledge, and experience in healthcare billing, credentialing, reporting, financial modeling, project management and policy administration in various settings. Currently seeking a new career opportunity with.
EXPERIENCE
December 2022 — November 2023
Outreach Specialist / Billing Specialist, Prime Therapeutics “Remote”
Developed interpreted and implemented complex financial and accounting concepts, or techniques for financial planning and control. Leveraging domain knowledge, experience and strong accounting and administration skills to ensure timely and accurate reporting of financial metrics and results monthly.
Identified, researched and resolved billing variances to maintain system accuracy and currency.
Work effectively with medical payers such as Medicare, Medicaid, Tri Care and commercial insurance companies to obtain timely and accurate payments.
August 2021 — February
Grievance and Appeal Specialist, La Care “Remote”
Transmitting appeals of clinical denials to the appropriate professional for review and tracking review completion to ensure final closure of the associated case.
Verify claims adjudication utilizing appropriate resources and applications.
Edit Claims to meet and satisfy billing compliance guidelines for electronic submission to payors.
August May — June 2021
Provider Service Representative II, Magnolia Health “Remote”
Identify processing inaccuracies in claim payments and route to the appropriate team for claim adjustment.
Identify processing inaccuracies in claim payments and route to the appropriate team for claim adjustment.
Research and identify processing inaccuracies in claim payments and route to the appropriate team for claim adjustment Edit Claims to meet and satisfy billing compliance guidelines for electronic submission to payors.
EDUCATION
Bachelor of Arts – Business Administration
Strayer University – Online
SKILLS
Proficient with Claim Processing Software
Medical terminology knowledge
Clerical
Billing
Administrative Support
Faxing, Printing, Filing
Excel, PowerPoint, Microsoft Words, Microsoft Outlook
Inbound and Outbound Calling
Excellent Phone Etiquette
Actively Listen
Empathy
Problem Solving
Decision Making
Policy Knowledge
Dependable
Attentiveness
Communication
Leadership
Time Management
Interpersonal Skills
Adaptability
Organizational Skills
Multitasking
Medical Assistant Certification
Reference upon Request