Customer Service Project Manager
Resume:
Berlie Begley
************@*****.***
Summary
● 40 years of successful employment as a worker/manager/project lead and mentor in a wide variety of industries. My success is contributed to hard-work, continued education and a commitment to teamwork to achieve a specific goal. Work experience
Counter Sales Associate
Johnstone Supply - Grand Prairie, TX
June 2023 to July 2025
Counter sales, with professional knowledge in HVAC-R, and outstanding customer service. Berlie Transportation LLC - Dallas, TX
Sept. 2021 to June 2023
Professionalism at its finest. Immaculate vehicle, utmost safety concerns and spectacular customer service.
Property Claim Adjuster
Independent All Lines - Dallas, TX
March 2016 to August 2021
Extensive knowledge of Texas Department of Insurance Regulations, Extensive knowledge of multiple state property insurance policies. Outstanding customer service. The ability to handle over 100 claims from cradle to grave.
Product Specialist
Texas Toyota - Grapevine, TX
August 2019 to June 2021
Vehicle Sales, Customer focus on detail, follow up with customer to ensure satisfaction. National Account Sales Manager
Intertek Testing Laboratory - Plano, TX
July 2012 to March 2016
Extensive knowledge of Safety & Performance
Standards
Branch Manager
Johnstone Supply - Dallas, TX
August 2010 to July 2012
Branch Manager in charge of day-to-day operations in store & warehouse. Managed staff of 6 employees. Project Manager
Lennox Industries - Carrolton, TX
May 1998 to August 2010
Project Manager focused on Asian Sourcing Cost Reduction Team developing test methods and set-ups for alternate sources.
Warehouse Distribution Manager
Air Products & Chemicals, Inc - Orlando, FL
August 1986 to August 1994
Distribution of cryogenics throughout Central Florida. Receiving, shipping, planning daily schedules.
Warehouse Associate
Nebraska Furniture Mart Inc. - Omaha, NE
July 1984 to July 1986
Customer service
Delivery of household goods
Inventory Management Specialist
United States Air Force
June 1979 to July 1984
Shipping, Receiving, Warehousing, and other Specialized Training. Education
AAS in Applied Science HVAC-R
Dallas County Community College - Dallas, TX
BBA in Business Administration
LeTourneau University - Longview, TX
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