Mechanical Engineering Customer Service
Resume:
RANSFORD ADDO
●P.O. BOX ***, KF
●********************@*****.***
PROFILE
A motivated young graduate seeking opportunities to apply theoretical knowledge and practical skills gained through academic projects and internships. Eager to contribute to innovative projects in the industry while further developing expertise in vehicle design, testing, and optimization.
WORK EXPERIENCE
Driver and Vehicle License Authority
Assistant Inspecting Officer
October, 2023 – October, 2024
Assist in inspecting vehicles to ensure compliance with safety and regulatory standards.
Communicate effectively with vehicle owners to explain inspection procedures and findings.
Collaborate with team members to streamline inspection processes and improve efficiency.
Dates Limited
Mechanic (Internship)
September 2021 – January, 2022
Participated in vehicle maintenance and repair tasks under the guidance of experienced technicians.
Learned diagnostic techniques and troubleshooting methods for identifying and resolving mechanical issues.
Contributed to team projects aimed at improving workshop operations and customer service.
Bekay Construction
Roof Leakage Specialist
March 2015 – January, 2019
Conducted inspections to identify sources of roof leaks and implemented effective repair solutions.
Worked closely with clients to assess their needs and provide personalized service.
Ensured high-quality workmanship and customer satisfaction through attention to detail and thoroughness.
Victory Marine Enterprise
Sales Officer
January, 2019 - July, 2020
Provided assistance to customers in selecting marine products and accessories.
Maintained a clean and organized sales floor, restocking inventory as needed.
Developed product knowledge to effectively communicate features and benefits to customers.
EDUCATION
Higher National Diploma in Automotive Engineering
Koforidua Technical University
August, 2020 – August, 2023
NVTI Certificate in Motor Vehicle Engineering
Koforidua Technical Institute
May 2016 - June 2019
SKILLS / INTERESTS
Proficient in CAD software (e.g., SolidWorks, AutoCAD) for vehicle design and modeling.
Knowledgeable in automotive systems and components, including engines, transmissions, chassis, and electrical systems.
Skilled in performing vehicle testing and analysis using simulation software (e.g., MATLAB, Simulink).
Strong problem-solving abilities with a focus on innovative and practical solutions.
Excellent communication skills, both verbal and written, with experience in technical report writing and presentation.
Hands-on experience in sales, maintenance, and vehicle inspection, providing valuable insights into customer needs and industry standards.
Welding and fabrication.
REFEREES
Mr. Edwin H. Ofori
Driver and vehicle licensing Authority
District Manager
Tel: +233 (0-244****** +233 (0-208******
Email: ************@*****.***
Ing. Collins Owusu Nyarko
Driver and vehicle licensing Authority
Senior Technician Engineer
Tel: +233 (0-264******
Email: *******@*****.***
Contact this candidate