Supply Chain General Manager

Jason St Charles

General Manager Supply Chain Leader Security & Risk Leader Military Veteran

Chicago, IL • 630-***-**** • *****.*********@*****.***

Professional Summary

Versatile and results-oriented operations executive with 15+ years of leadership success driving excellence in large-scale facility management, team development, and cross-functional operations within healthcare, fitness, logistics, and security sectors. Recognized for leading complex, member-focused organizations—including directing operations at the Chicago Bulls and overseeing 1,200+ employees at Amazon—with a proven ability to balance strategic oversight and day-to-day execution. Skilled in optimizing multi-departmental workflows, managing multimillion-dollar budgets, implementing safety and compliance standards, and leading high-performing teams through organizational change. Adept at aligning mission-driven programs with operational KPIs to deliver top-tier customer experiences, financial results, and staff engagement. CPR certified with prior NSCA CSCS certification.

Senior Consultant

Brecham Group – Remote and Client Sites May 2025 - Present

Led strategic operational improvement initiatives for clients across logistics, manufacturing, and B2B services, applying Lean Six Sigma principles to reduce costs and streamline workflows.

Advised executive leadership on supply chain optimization, workforce restructuring, and cost control, contributing to $3M+ in annual savings across multiple client engagements.

Developed and implemented data-driven performance dashboards, enabling clients to make faster, smarter decisions with improved visibility across KPIs.

Spearheaded cross-functional workshops to assess organizational bottlenecks, delivering actionable recommendations that improved throughput by up to 18%.

Managed client relationships and project deliverables with minimal oversight, balancing multiple concurrent engagements and adapting to high-ambiguity environments.

General Manager

3M – DeKalb, IL Sep 2024 – May 2025

Lead daily operations for high-volume distribution and manufacturing, overseeing safety, quality, labor, and shipping/receiving.

Reduced downtime by 19% and increased throughput by 12% through Lean Six Sigma-driven continuous improvement.

Achieved $500K in annual savings through vendor negotiations, layout redesigns, and process optimization.

Managed a team of 750+ across multiple shifts and consistently hit KPIs above target, including Q1 volume goals.

Developed and implemented process improvements that enhanced labor efficiency by 15%.

Reduced OIR (OSHA Incident Rate) from 3.9 to 2.47 — a 36.7% improvement over a 6-month period.

Special Projects Operations Manager

Walmart Supply Chain – Elwood, IL Jan 2022 – Sep 2024

Drove network-wide improvement initiatives focused on cost reduction, safety, and workflow optimization.

Delivered $500K YOY cost savings and maintained P&L performance within target.

Exceeded Q1 performance expectations, shipping above projected volumes.

Designed and implemented process improvements that cut waste and improved inbound/outbound flow.

Led facility-wide training on safety best practices and continuous improvement methods.

Operations Manager

Amazon – Naperville, IL May 2019 – Jan 2022

Led launch of a new fulfillment center, overseeing operations, staffing, safety, and performance scaling.

Built and managed teams of 800+ associates while improving outbound accuracy and cycle time by 18%.

Developed SOPs and KPI systems to ensure compliance, productivity, and labor efficiency.

Delivered over $700K in cost savings through process improvements and lean execution.

Improved peak season throughput and reduced overtime costs by 20% through strategic labor planning.

Partnered with internal teams to drive initiatives around automation and WMS improvements.

Director of Safety & Security

Chicago Bulls – Chicago, IL Mar 2017 – May 2019

Directed comprehensive security operations for team, arena, players, and VIP events.

Developed risk mitigation strategies, emergency protocols, and staff training programs.

Coordinated closely with NBA, law enforcement, and internal departments to ensure seamless security coverage.

Oversaw all travel security logistics and managed high-profile VIP access control.

Implemented advanced incident reporting protocols to improve real-time response and accountability.

Principal Security Specialist

Triple Canopy – Various Locations Nov 2005 – Mar 2017

Delivered executive protection, convoy security, and threat mitigation in high-risk environments.

Operated across global conflict zones under government contracts for U.S. federal agencies.

Led security teams and conducted risk assessments, route planning, and tactical operations.

Trained personnel on rules of engagement, site protocols, and emergency evacuation procedures.

Owner

Performance Private Training – Baltimore, MD Mar 2001 – Nov 2005

Founded and operated a private personal training business specializing in strength conditioning, performance enhancement, and individualized fitness programs for athletes and high-performing clients.

Designed and delivered customized training plans focusing on injury prevention, agility, endurance, and muscle development tailored to client goals and physical conditions.

Designed, implemented, and managed comprehensive fitness plans aligned with ACSM and CSCS standards, including initial assessments, progress tracking, and individualized goal-setting.

Maintained current CPR/AED certification and adhered to best practices for client safety, emergency response preparedness, and equipment usage protocols.

Collaborated with physical therapists and healthcare professionals to coordinate medically integrated fitness services for clients with orthopedic and chronic health conditions.

Maintained facility upkeep, cleanliness, and safety standards; ensured exercise equipment remained compliant with maintenance schedules and functional safety guidelines.

Military Service

Counterintelligence Agent (35L)

U.S. Army – Dec 2019 – Dec 2023

Conducted sensitive counterintelligence investigations, surveillance, and analysis to detect foreign threats.

Supported strategic operations and threat identification in high-risk environments.

Collaborated with allied forces and national intelligence agencies to share actionable intelligence.

Infantry Rifleman (0311) / Marine Security Guard (8152)

United States Marine Corps – Feb 1997 – Feb 2004

Served in infantry units and as a U.S. Embassy Marine Security Guard overseas.

Conducted force protection, tactical response, and embassy security operations under high-pressure conditions.

Received commendations for leadership and discipline in both combat and diplomatic security missions.

Education

Bachelor of Science – Finance & Economics - Indiana University – Bloomington, IN

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