Application Development Manager

Earnest E. May Jr.

Atlanta, GA PHONE: 404-***-**** *******.***@*****.*** LinkedIn

APPLICATION DEVELOPMENT MANAGER PRODUCT OWNER DATA ANALYTICS & REPORTING PROJECT MANAGER CERTIFIED AGILE LEADER CERTIFIED SCRUM PROFESSIONAL CERTIFIED AGILE SOFTWARE TESTER

CAREER OVERVIEW

Results-driven Senior Product Analyst with extensive experience in Agile software development, application management, and quality assurance. Adept at bridging business needs with technical solutions by defining user stories, prioritizing product backlog, and ensuring software quality through rigorous testing before deployment. Skilled communicator and analytical thinker with expertise in JIRA, Confluence and excelling in cross-functional collaboration and continuous improvement.

SKILLS & EXPERTISE

•Waterfall and Agile methodologies (Scrum, Kanban, Lean, SAFe) & backlog grooming

•Requirement gathering & business process analysis

•User story mapping, flowcharts, and wireframing

•Software testing, UAT, and validation

•Stakeholder engagement and cross-functional collaboration

•Security prescans, compliance, and audit support

•Data analysis & reporting for management and defect resolution

•Product roadmap management & JIRA Epics grooming

TECHNICAL SKILLS

•JIRA, Confluence, Slack, SharePoint, PowerApps, AI Builder, Team Foundation Server

•SQL, data queries, and reporting tools

•Microsoft SQL Server Business Intelligence (SSAS, Power BI Report Server, SSRS, Power BI), Tableau, Salesforce Analytics, AWS QuickSight

•Test Automation, Test-Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD)

•Functional and regression testing frameworks

•API testing and integration validation

•Software security compliance & vulnerability assessment

•Agile development tools & CI/CD pipelines

•Wireframing and mockup creation (Figma, Visio)

CAREER EXPERIENCE & ACHIEVEMENTS

ATLANTA HOUSING – Atlanta, GA

Project Manager / Business Quality Assurance Manager / Sr. Scrum Master Nov 2019 – Present

•Lead Agile teams through end-to-end software development cycles, ensuring timely delivery of high-quality applications.

•Manage application development initiatives, overseeing architecture, backlog grooming, and stakeholder engagement.

•Establish and refine business quality assurance practices to align technical solutions with operational needs.

•Served as the primary point of contact for Agile teams, managing work prioritization and facilitating informed decision-making.

•Acted as a liaison between business users and technical teams to ensure alignment on requirements and deliverables.

•Developed comprehensive user stories, story maps, and business process flow charts to document functional requirements.

•Analyzed business processes and system dependencies to support new feature development and enhancements.

•Produced detailed specifications, process flows, mock-ups, and wireframes to streamline software development.

•Collaborated with software developers and stakeholders throughout the full software development lifecycle, driving continuous improvement.

•Developed and executed test plans, test cases, and test scripts aligned with functional specifications

•Conduct rigorous acceptance testing to validate new features meet product objectives.

•Performed User Acceptance Testing (UAT) with business users, ensuring solutions met business expectations.

•Conducted data analysis to prepare performance reports for management and troubleshoot defects.

•Managed application library documentation and collaborated with audit teams to meet compliance requirements.

•Groomed JIRA stories and epics to align with the product roadmap and development strategy.

•Provided strategic recommendations to improve processes, applying analytical and methodical approaches to problem-solving.

ATLANTA HOUSING – Atlanta, GA

Senior Quality Assurance Analyst - Lead • Apr 2011 – Oct 2019

•Conducted thorough testing of application functionalities, meticulously documented defects and system issues, and delivered comprehensive reports and recommendations to enhance IT systems and projects for optimal results.

•Worked closely with Project and Quality Assurance managers to address and resolve critical issues in projects and software applications, ensuring smooth progress and successful outcomes

•Led the agency’s strategic planning cycle by optimizing available resources to enhance product testing efforts, ensuring all project objectives and IT systems were delivered within anticipated timelines and budgets.

•Partnered with Project Managers to create project schedules and resource allocation models for Quality Assurance-related projects, including software deployment, customer integration, and professional services validation.

•Directed project completion and facilitated timely software delivery to customers by creating tasks and checklists for seamless software deployment in a fast-paced environment.

•Directed project completion and facilitated timely software delivery to customers by creating tasks and checklists for seamless software deployment in a fast-paced environment.

•Actively participated in functional and technical meetings throughout the entire project lifecycle, contributing valuable insights and expertise.

EDUCATION & PROFESSIONAL DEVELOPMENT

Business Management – Information Technology

Belhaven University – Atlanta, GA 2019 – Current

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