Pharmacy Technician Clinical

SOPHIA ASARE-NKANASH

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WORK EXPERIENCE

Option Care Health Itasca, IL

Clinical Pharmacy Technician February 2022 – August 2023

• Assisted with ensuring smooth and accurate pharmacy operations in accordance with Option Care Health policies & procedures, and the state's professional standards & regulations

• Prepared and Processed prescription & equipment

• Processed prescription refills for drugs, PN/high risk, heparin/saline

• Processed new drug prescriptions

• Counted, poured, & mixed pharmaceuticals

• Packaged products into appropriate containers and labels containers

• Provided training to Clinical Pharmacy Technician I's

• Maintained Inventory

• Ensured accurate inventory levels through validation & reporting of received incoming supplies

• Developed purchase orders to address shortages

• Validated removal of expired supplies/materials

• Scheduled deliveries

• Contributed to Patient Support & Experience

• Collected & maintained patient data & information for assessments

• Responded to non-routine patient questions & requests Walgreens Pharmacy Naperville & Romeoville

Certified Senior Pharmacy Technician PTCB June 2002 – August 2020

• Supervised daily activities and created bi-weekly schedule for pharmacists and pharmacy technicians

• Managed all third party insurance claims

• Managed works compensation and insurance rejections

• Managed and invoiced pharmacy inventory and supplies

• Communicated effectively with Medical Doctors and members

• Submitted, managed and filled prescriptions while organizing for Pharmacist approval

• Provided assistance to Pharmacists in handling customer problems and complaints

• Managed the check-out process with customers efficiently

• Documented with IC Plus software

MACRx Pharmacy LLC Illinois

LTC Pharmacy Billing Adjudicator January 2019 – January 2021

• Handled all Medicare Part-D, public aid and third-part insurances

• Adjudicated all claims for Long Term Care Facility

• Processed all admissions including demographics and insurance

• Assisted with all customer billing inquires in a courteous and professional manner

• Understood and worked with residents on account balances and patient records

• Followed all applicable government regulations including HIPPA

• Worked with clients to ensure timely delivery of patient medications United HealthCare Illinois

Drug File Administrator June 2019 – November 2019

• Monitored reports generated pursuant to drug file loads or other processes

• Communicated constantly with other internal departments

• Conducted research and reviewed requests in order to respond to drug file inquiries

• Participated in projects related to OptumRx or customer specific drug file projects United HealthCare Illinois

Senior Pharmacy Technician, specialist in Medicare Part D (PRT) October 2018 – March 2019

• Contacted doctors and local pharmacies, per members approval, to request for prescription refills

• Aided members in any assistance concerning general questions and medication EDUCATION

Joliet Junior College

Computer Information Systems, May 2003

Pharmacy Technician Certification (CPhT), November 2003

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